This chapter provides an overview of how family mediation works in Scotland. Family mediation helps families in conflict to resolve their difficulties and to reach an agreement that supports improved family communication; it helps families to make their own decisions about the future. Family mediators can work directly with children to ensure their voice is heard and included in the mediation process. Family mediation can work in tandem with negotiations through lawyers and court action, and it can help to avoid lengthy, potentially acrimonious, legal battles. In Scotland, family mediators are trained to a high standard and are accredited by professional bodies. They work to a code of practice which ensures adherence to the principles of mediation. This chapter considers mediation in the family context and the resources through family mediation services. It also describes the family mediation process and some important things to know about family mediation. Two case studies are presented to highlight the role of mediation in dispute resolution involving families.
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