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“We Were the Invisible Workforce”

Eileen Boris and Jennifer Klein

in Caring for America: Home Health Workers in the Shadow of the Welfare State

Published in print:
2012
Published Online:
May 2012
ISBN:
9780195329117
eISBN:
9780199949496
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195329117.003.0007
Subject:
Political Science, American Politics

This chapter discusses SEIU’s massive Los Angeles victory in 1999 in light of the Americans with Disability Act, welfare reform, Clinton’s health care debacle, and managed care. In California, the ... More


Worker Center Background and Vision

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0001
Subject:
Sociology, Occupations, Professions, and Work

This book offers lessons learned from existing worker centers in order to guide new centers in moving through the early phases of development more smoothly and enable their leaders to play a more ... More


Combining Services and Organizing: Functional Organizing

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0026
Subject:
Sociology, Occupations, Professions, and Work

This chapter explains how worker centers can combine social services and organizing using a model called “functional organizing.” As most worker centers grow and develop, their members want a variety ... More


Partnering with Lawyers

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0029
Subject:
Sociology, Occupations, Professions, and Work

This chapter discusses ways of partnering and working with lawyers. It first considers the reasons why worker centers form partnerships with labor and employment (worker-side) attorneys, including ... More


Being Mindful of Opposing Forces

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0018
Subject:
Sociology, Occupations, Professions, and Work

This chapter explains how worker centers can deal with forces in society that would like to harm or destroy them. It first highlights the important lessons that can be learned from the experience of ... More


Transnational Customer Service: A New Touchstone of Globalization

Kiran Mirchandani

in Phone Clones: Authenticity Work in the Transnational Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450648
eISBN:
9780801464140
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450648.003.0002
Subject:
Sociology, Occupations, Professions, and Work

This chapter examines transnational customer service work as a new touchstone of globalization and situates it within contemporary social configurations of race, gender, nationalism, and class. It ... More


The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Kim Bobo and Marien Casillas Pabellon

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
book
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.001.0001
Subject:
Sociology, Occupations, Professions, and Work

Worker centers are becoming an important element in labor and community organizing and the struggle for fair pay and decent working conditions for low-wage workers, especially immigrants. There are ... More


Building Multiracial Organizations

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0017
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for building multiracial worker centers. Some worker centers, particularly those that focus on improving conditions in a particular sector, have recognized the ... More


Creating Early Programs and Actions

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0007
Subject:
Sociology, Occupations, Professions, and Work

This chapter discusses early programs and actions that worker centers can undertake in their first year or two of existence. In general, programs and actions should be designed to reach workers, ... More


Working with Faith Communities

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0015
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for working with faith communities. Some worker centers emerged directly from religious congregations or were formed by interfaith groups. For example, the Southside ... More


Partnering with Unions

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0016
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for partnering with labor unions. Some union officials were initially suspicious about the motives of worker centers. Today, international unions, state federations, ... More


Hosting Workers’ Rights Training Sessions

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0006
Subject:
Sociology, Occupations, Professions, and Work

This chapter discusses various approaches that have been used by worker centers to develop and conduct workers’ rights training sessions. One of the most fundamental things worker centers do is ... More


Reaching Workers, Building Leadership

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0010
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for recruiting workers and building leadership for a worker center. In order to build a worker center, workers are needed. Some worker centers have a hard time ... More


Building Membership Structures

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0027
Subject:
Sociology, Occupations, Professions, and Work

This chapter considers general approaches to membership structures and how a number of worker centers have seriously grown their memberships. Although most worker centers have fairly small ... More


Focusing on a Sector

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0013
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for focusing on a sector, such as day laborers, restaurant workers, domestic workers, warehouse workers, or workers in low-wage jobs. By focusing on a particular sector ... More


Organizing around Health and Safety Issues

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0014
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for organizing around health and safety issues as a way for worker centers to build worker power. Low-wage workers who are cheated of wages are often not adequately ... More


Surveying Your Community

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0002
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for surveying a community as the first step in starting a worker center. It considers the key questions around scope and focus that must be answered to help focus ... More


Raising Start-up Funds and Donations

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0005
Subject:
Sociology, Occupations, Professions, and Work

This chapter offers guidelines for raising start-up funds and donations for a worker center. Fundraising or looking for donations requires a vision, a relationship, an “ask,” and meticulous ... More


Taking Fund-raising Seriously

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0019
Subject:
Sociology, Occupations, Professions, and Work

This chapter outlines a variety of ways for worker centers to establish fundraising systems and structures to be able to take the work to scale. Many new directors believe that if they do good work, ... More


Helping Workers Organize Work-site Committees or Unions

Kim Bobo and Marién Casillas Pabellón

in The Worker Center Handbook: A Practical Guide for Starting and Building the New Labor Movement

Published in print:
2016
Published Online:
January 2017
ISBN:
9781501704475
eISBN:
9781501705892
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704475.003.0028
Subject:
Sociology, Occupations, Professions, and Work

This chapter shows how worker centers are helping workers build permanent structures in their workplaces to address problems in an ongoing fashion by supporting them in organizing work-site ... More


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