Huatong Sun
- Published in print:
- 2020
- Published Online:
- January 2020
- ISBN:
- 9780190845582
- eISBN:
- 9780190845612
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/oso/9780190845582.003.0001
- Subject:
- Psychology, Cognitive Psychology
This chapter describes what motivated the author to write the book with a critical, cultural approach at the intersection of professional and technical communication, human–computer interaction, ...
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This chapter describes what motivated the author to write the book with a critical, cultural approach at the intersection of professional and technical communication, human–computer interaction, cultural and media studies, rhetoric and writing, and social informatics, guided by the question of how we should design usable, meaningful, and empowering social media technology for culturally diverse users in this increasingly globalized world. It explains the urgent call for a global approach to cross-cultural social media design at the crossroads of social media design; introduces a set of fundamental concepts for critical design used in the book for cross-disciplinary conversations; and previews the book structure. The critical, global design approach applies a macroscopic understanding and critical vision of culture and structure from the broader sociocultural context to drive microscopic design implementations in the immediate context. It is a new development of “culturally localized user experience” (CLUE) presented in the author’s 2012 book, but readers don’t need to read the former book to proceed with this book.Less
This chapter describes what motivated the author to write the book with a critical, cultural approach at the intersection of professional and technical communication, human–computer interaction, cultural and media studies, rhetoric and writing, and social informatics, guided by the question of how we should design usable, meaningful, and empowering social media technology for culturally diverse users in this increasingly globalized world. It explains the urgent call for a global approach to cross-cultural social media design at the crossroads of social media design; introduces a set of fundamental concepts for critical design used in the book for cross-disciplinary conversations; and previews the book structure. The critical, global design approach applies a macroscopic understanding and critical vision of culture and structure from the broader sociocultural context to drive microscopic design implementations in the immediate context. It is a new development of “culturally localized user experience” (CLUE) presented in the author’s 2012 book, but readers don’t need to read the former book to proceed with this book.
Ben Shneiderman
- Published in print:
- 2022
- Published Online:
- February 2022
- ISBN:
- 9780192845290
- eISBN:
- 9780191937583
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/oso/9780192845290.001.0001
- Subject:
- Computer Science, Human-Computer Interaction, Robotics
Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. ...
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Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. This expansion from an algorithm-focused view to embrace a human-centered perspective can shape the future of technology so as to better serve human needs. Educators, designers, software engineers, product managers, evaluators, and government agency staffers can build on AI-driven technologies to design products and services that make life better for people and enable people to care for each other. Humans have always been tool builders, and now they are supertool builders, whose inventions can improve our health, family life, education, business, the environment, and much more. The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits AI researchers, developers, business leaders, policy makers, and others who build on their working methods by including HCAI strategies of design and testing. This enlarged vision can shape the future of technology so as to better serve human needs. As many technology companies and thought leaders have said, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.Less
Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. This expansion from an algorithm-focused view to embrace a human-centered perspective can shape the future of technology so as to better serve human needs. Educators, designers, software engineers, product managers, evaluators, and government agency staffers can build on AI-driven technologies to design products and services that make life better for people and enable people to care for each other. Humans have always been tool builders, and now they are supertool builders, whose inventions can improve our health, family life, education, business, the environment, and much more. The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits AI researchers, developers, business leaders, policy makers, and others who build on their working methods by including HCAI strategies of design and testing. This enlarged vision can shape the future of technology so as to better serve human needs. As many technology companies and thought leaders have said, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.
