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Introduction

Rosina Márquez Reiter

in Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish

Published in print:
2011
Published Online:
March 2012
ISBN:
9780748637201
eISBN:
9780748651559
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748637201.003.0001
Subject:
Linguistics, English Language

This introductory chapter first sets out the purpose of the book, which is to explore the activities that human beings, in their roles of service providers and customers, engage in to supply and ... More


Introduction: Talk in Time of Crisis

David R. Gibson

in Talk at the Brink: Deliberation and Decision during the Cuban Missile Crisis

Published in print:
2012
Published Online:
October 2017
ISBN:
9780691151311
eISBN:
9781400842438
Item type:
chapter
Publisher:
Princeton University Press
DOI:
10.23943/princeton/9780691151311.003.0001
Subject:
Political Science, International Relations and Politics

This chapter begins with a brief sketch of the events that unfolded during the Cuban missile crisis. It describes the Executive Committee of the National Security Council, or the ExComm, consisting ... More


The Negotiation of the Business Exchange

Rosina Márquez Reiter

in Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish

Published in print:
2011
Published Online:
March 2012
ISBN:
9780748637201
eISBN:
9780748651559
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748637201.003.0004
Subject:
Linguistics, English Language

Chapter 3 examined the ways in which the relationship between the conversational participants is (re-)established at the onset of the calls. This was done by analysing the opening sequences of the ... More


Methodology

Rosina Márquez Reiter

in Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish

Published in print:
2011
Published Online:
March 2012
ISBN:
9780748637201
eISBN:
9780748651559
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748637201.003.0002
Subject:
Linguistics, English Language

This chapter outlines the research perspective adopted and describes the ways in which the data for this study were collected. The data for this book was obtained from the Latin American call centre ... More


Closings

Rosina Márquez Reiter

in Mediated Business Interactions: Intercultural Communication Between Speakers of Spanish

Published in print:
2011
Published Online:
March 2012
ISBN:
9780748637201
eISBN:
9780748651559
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748637201.003.0005
Subject:
Linguistics, English Language

This chapter examines the sequences found in the closings of the inbound and outbound calls. It draws on Button's (1987) taxonomy of the English archetype closing, given that these calls were ... More


Jacques Derrida's Language (Bin Laden on the Telephone)

Nicholas Royle

in In Memory of Jacques Derrida

Published in print:
2009
Published Online:
September 2012
ISBN:
9780748632954
eISBN:
9780748671625
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748632954.003.0006
Subject:
Literature, Criticism/Theory

This chapter describes the way Jacques Derrida writes as compared with certain other contemporaries. The title of this chapter alludes to a brief text called ‘Language (Le Monde on the Telephone)’. ... More


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