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Sense Making on the Shop Floor: The Narrative Dimension of Organizational Knowledge 1

Gerardo Patriotta

in Organizational Knowledge in the Making: How Firms Create, Use, and Institutionalize Knowledge

Published in print:
2004
Published Online:
September 2007
ISBN:
9780199275243
eISBN:
9780191719684
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199275243.003.0007
Subject:
Business and Management, Strategy

This chapter looks at the sense-making processes through which narratives in the workplace lead to the creation and institutionalization of organizational knowledge. The setting is the stamping shop ... More


The ‘Battlefield on the Shop-Floor’ Factory Groups, Works Councils, and Trade Unions

Patrick Major

in The Death of the KPD: Communism and Anti-Communism in West Germany, 1945-1956

Published in print:
1998
Published Online:
October 2011
ISBN:
9780198206934
eISBN:
9780191677397
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198206934.003.0006
Subject:
History, European Modern History, Political History

This chapter discusses the success of the Kommunistische Partei Deutschlands (KPD) in gaining support from the labour class through factory ... More


Learning and Incentive Systems in Japanese Industry

Kazuo Koike

in The Japanese Firm: Sources of Competitive Strength

Published in print:
1994
Published Online:
October 2011
ISBN:
9780198288152
eISBN:
9780191684579
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198288152.003.0003
Subject:
Economics and Finance, South and East Asia

This chapter examines the character and content of workers' skills on the shop-floor in production workshops and makes clear the learning process in which the skills are formed. It also delves into ... More


Training, Productivity, and Quality Control in Japanese Multinational Companies

Mari Sako

in The Japanese Firm: Sources of Competitive Strength

Published in print:
1994
Published Online:
October 2011
ISBN:
9780198288152
eISBN:
9780191684579
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198288152.003.0005
Subject:
Economics and Finance, South and East Asia

This chapter provides a helpful insight into Japanese multinational companies to understand their training, productivity, and quality control processes. This chapter is a report of research on eight ... More


Protest from the Shop-Floor

Mary McAuley

in Bread and Justice: State and Society in Petrograd 1917-1922

Published in print:
1991
Published Online:
October 2011
ISBN:
9780198219828
eISBN:
9780191678387
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198219828.003.0013
Subject:
History, European Modern History

This chapter looks at the consequences of the changes that had occurred for working-class protest. Protest was not the only, nor necessarily the most characteristic, response of the factory workers ... More


Advancing the Enterprise System

W. Mark Fruin

in The Japanese Enterprise System: Competitive Strategies and Cooperative Structures

Published in print:
1994
Published Online:
November 2003
ISBN:
9780198288985
eISBN:
9780191596285
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0198288980.003.0006
Subject:
Economics and Finance, South and East Asia

This chapter looks at the evolving enterprise system from the 1950s to the 1980s. It argues that the inter‐organizational model of focal factories, unitary firms, and interfirm networks remained the ... More


Shop Floor Worlds

Ulrich Jürgens and Martin Krzywdzinski

in New Worlds of Work: Varieties of Work in Car Factories in the BRIC Countries

Published in print:
2016
Published Online:
May 2016
ISBN:
9780198722670
eISBN:
9780191789359
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198722670.003.0007
Subject:
Business and Management, HRM / IR, Corporate Governance and Accountability

This chapter deals with the issue of work organization. The production systems in the automotive plants draw on the paradigm set by the Toyota Production System. At the same time, we can expect the ... More


Fashioning Dense Masculine Space: Industrial Unionism and Altered Shop-Floor Relations, 1935–1960s

Stephen Meyer

in Manhood on the Line: Working-Class Masculinities in the American Heartland

Published in print:
2016
Published Online:
April 2017
ISBN:
9780252040054
eISBN:
9780252098253
Item type:
chapter
Publisher:
University of Illinois Press
DOI:
10.5406/illinois/9780252040054.003.0006
Subject:
History, American History: 20th Century

This chapter demonstrates how American workers created and maintained a dense masculine culture at the workplace. Though a variety of masculine cultures existed, age, ethnicity, and race determined ... More


The American Management Mystique

Robert R. Locke

in The Collapse of the American Management Mystique

Published in print:
1996
Published Online:
October 2011
ISBN:
9780198774068
eISBN:
9780191695339
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198774068.003.0002
Subject:
Business and Management, Business History, International Business

The American management mystique emerged from and is identified with the management system that grew up inside American business and manufacturing during the past century. This management system ... More


Focal Factories

W. Mark Fruin

in The Japanese Enterprise System: Competitive Strategies and Cooperative Structures

Published in print:
1994
Published Online:
November 2003
ISBN:
9780198288985
eISBN:
9780191596285
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0198288980.003.0007
Subject:
Economics and Finance, South and East Asia

This chapter offers a detailed examination of the evolution of focal factories, drawing most of its empirical evidence from a close reading of the histories of several Toshiba factories. Looking at ... More


Smoking Bans and Shop Floor Resistance during the Early Twentieth Century

Gregory Wood

in Clearing the Air: The Rise and Fall of Smoking in the Workplace

Published in print:
2016
Published Online:
May 2017
ISBN:
9781501704826
eISBN:
9781501706349
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704826.003.0003
Subject:
History, Cultural History

This chapter explores early-twentieth-century employers' opposition to smoking in the workplace, focusing on a case study of smoking practices and shop floor disputes at the Hammermill Paper Company ... More


Stayin’ Alive at McTells

Marek Korczynski

in Songs of the Factory: Pop Music, Culture, and Resistance

Published in print:
2014
Published Online:
August 2016
ISBN:
9780801451546
eISBN:
9780801454813
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801451546.003.0002
Subject:
Sociology, Occupations, Professions, and Work

This chapter describes the nature of the workplace at McTells, the firm in which the book's ethnography is situated. It presents an overview of the people who worked at McTells, of the way in which ... More


Conclusion: Pop Music, Culture, and Resistance

Marek Korczynski

in Songs of the Factory: Pop Music, Culture, and Resistance

Published in print:
2014
Published Online:
August 2016
ISBN:
9780801451546
eISBN:
9780801454813
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801451546.003.0009
Subject:
Sociology, Occupations, Professions, and Work

This concluding chapter returns to the main themes identified in the previous chapters and reflects on what has been learned from the ethnography of working and musicking. It shows key patterns of ... More


Coming of Age: The Shock of the Shops and the Dawning of Political Consciousness, 1900–1909

Annelise Orleck

in Common Sense and a Little Fire: Women and WoOrleck, Anneliserking-Class Politics in the United States, 1900-1965

Published in print:
2017
Published Online:
January 2018
ISBN:
9781469635910
eISBN:
9781469635934
Item type:
chapter
Publisher:
University of North Carolina Press
DOI:
10.5149/northcarolina/9781469635910.003.0001
Subject:
History, American History: 20th Century

Chapter 1 traces Schneiderman’s, Newman’s, Cohn’s and Lemlich’s early years in New York garment shops at a time when electric sewing machines were doubling the speed at which workers were expected to ... More


Clients: operationalising consensus, internalising discipline

Patrícia Alves de Matos

in Disciplined Agency: Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

Published in print:
2020
Published Online:
May 2021
ISBN:
9781526134981
eISBN:
9781526158413
Item type:
chapter
Publisher:
Manchester University Press
DOI:
10.7765/9781526134998.00012
Subject:
Anthropology, Social and Cultural Anthropology

Chapter 5 considers the creation of client sovereignty within call centres, how it shapes the nature of the operator–client relationship and how it contributes to the overall specificity of call ... More


Emotion Strained through a Thinking Mind: Fannia Cohn, the ilgwu, and the Struggle for Workers’ Education, 1915–1945

Annelise Orleck

in Common Sense and a Little Fire: Women and WoOrleck, Anneliserking-Class Politics in the United States, 1900-1965

Published in print:
2017
Published Online:
January 2018
ISBN:
9781469635910
eISBN:
9781469635934
Item type:
chapter
Publisher:
University of North Carolina Press
DOI:
10.5149/northcarolina/9781469635910.003.0005
Subject:
History, American History: 20th Century

From the moment that garment workers began reading to each other on the garment shop floor to make up for their inability to attend school, the drive for education was a central thrust of industrial ... More


Socialism in One Factory: Production Communes

Andy Willimott

in Living the Revolution: Urban Communes & Soviet Socialism, 1917-1932

Published in print:
2016
Published Online:
November 2016
ISBN:
9780198725824
eISBN:
9780191792793
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198725824.003.0005
Subject:
History, European Modern History, Cultural History

Chapter 4 focuses on the end of the 1920s, as the urban communes and communards became increasingly concerned with the development of new working practices and the First Five-Year Plan. This was the ... More


Madawaska Rebellion

Michael G. Hillard

in Shredding Paper: The Rise and Fall of Maine's Mighty Paper Industry

Published in print:
2021
Published Online:
May 2021
ISBN:
9781501753152
eISBN:
9781501753176
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501753152.003.0005
Subject:
Law, Employment Law

This chapter discusses the workers at Fraser Paper Company that revolted against an English management regime that forced speed-up, retracted employment promises, and belittled both union leaders and ... More


Nicotine and Working-Class History

Gregory Wood

in Clearing the Air: The Rise and Fall of Smoking in the Workplace

Published in print:
2016
Published Online:
May 2017
ISBN:
9781501704826
eISBN:
9781501706349
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9781501704826.003.0001
Subject:
History, Cultural History

This introductory chapter explores the intertwined histories of smoking and the working class, pointing out the ubiquity of smoking in twentieth-century workplaces despite its marginalized presence ... More


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