David E. Biegel and Arthur Blum (eds)
- Published in print:
- 1999
- Published Online:
- January 2009
- ISBN:
- 9780195111552
- eISBN:
- 9780199865734
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195111552.001.0001
- Subject:
- Social Work, Health and Mental Health
High rates of poverty and homelessness, especially among women and children; increasing alcohol and drug abuse problems; escalating teen violence; and inadequate services for the chronically mentally ...
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High rates of poverty and homelessness, especially among women and children; increasing alcohol and drug abuse problems; escalating teen violence; and inadequate services for the chronically mentally ill are just a few of the problems that human service professionals encounter. Unfortunately, traditional approaches and programs often fail these vulnerable populations, particularly since their multiple needs often require a multidimensional approach. New innovations in practice and service delivery are clearly needed, but the current literature is often idiosyncratic, fragmented, and does not offer a systematic approach to the issues and problems. This book, containing chapters written by leading scholars in social work and related fields in mental health and human services, presents an interdisciplinary approach to the examination of innovations in direct practice and service delivery, synthesizing the development and application of knowledge concerning practice and delivery across both problems and populations. It allows innovations in direct practice and service which have relevance across problem areas or groups to be shared by students and practitioners dealing with a range of problems across the lifespan. The book is divided into four parts, beginning with a conceptual overview of theory developed by the editors for the analysis of innovations in practice and delivery. The remaining sections focus on children and adolescents, adults and the elderly. Each section defines the relevant population; discusses those issues in practice and service delivery where innovation is needed; presents an overview of the types of innovations which are taking place; and outlines the implications for practice, service delivery, policy and research.Less
High rates of poverty and homelessness, especially among women and children; increasing alcohol and drug abuse problems; escalating teen violence; and inadequate services for the chronically mentally ill are just a few of the problems that human service professionals encounter. Unfortunately, traditional approaches and programs often fail these vulnerable populations, particularly since their multiple needs often require a multidimensional approach. New innovations in practice and service delivery are clearly needed, but the current literature is often idiosyncratic, fragmented, and does not offer a systematic approach to the issues and problems. This book, containing chapters written by leading scholars in social work and related fields in mental health and human services, presents an interdisciplinary approach to the examination of innovations in direct practice and service delivery, synthesizing the development and application of knowledge concerning practice and delivery across both problems and populations. It allows innovations in direct practice and service which have relevance across problem areas or groups to be shared by students and practitioners dealing with a range of problems across the lifespan. The book is divided into four parts, beginning with a conceptual overview of theory developed by the editors for the analysis of innovations in practice and delivery. The remaining sections focus on children and adolescents, adults and the elderly. Each section defines the relevant population; discusses those issues in practice and service delivery where innovation is needed; presents an overview of the types of innovations which are taking place; and outlines the implications for practice, service delivery, policy and research.
Samuel Paul, Kala Seetharam Sridhar, A. Venugopala Reddy, and Pavan Srinath
- Published in print:
- 2012
- Published Online:
- September 2012
- ISBN:
- 9780198080381
- eISBN:
- 9780199081622
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198080381.001.0001
- Subject:
- Economics and Finance, Public and Welfare
Cities in Karnataka, as in India, suffer from inadequate data and information, which has undermined their ability and that of analysts and policymakers to comprehend the complex forces shaping cities ...
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Cities in Karnataka, as in India, suffer from inadequate data and information, which has undermined their ability and that of analysts and policymakers to comprehend the complex forces shaping cities and to develop and implement effective urban policies. Given the importance of cities in Karnataka’s economic growth and development, the book undertakes a review of 15 major cities. While it is clear that no existing studies present the state of cities in India’s context, not collecting this information has disastrous consequences for cities, since they would not be in a position to understand their own growth nor predict their future planning for public services. This book attempts to fill in this vacuum. In this book, indicators and benchmarks are developed for six thematic areas that capture the dynamics and potential of urban areas: history and governance, demographics, economic dimensions, infrastructure and public services, resources, and quality of life. Policymakers, city officials, investors, real estate developers, infrastructure agencies, financiers, industry, credit rating agencies, the educated general public, and researchers would be interested in the book since it has implications for the business environment and quality of living in these cities. The book also provides a description of best practices in service delivery across the 15 cities, so that these can be shared across the cities, and competition encouraged among them for firms, investment, and better residents with promise of a better quality of living.Less
Cities in Karnataka, as in India, suffer from inadequate data and information, which has undermined their ability and that of analysts and policymakers to comprehend the complex forces shaping cities and to develop and implement effective urban policies. Given the importance of cities in Karnataka’s economic growth and development, the book undertakes a review of 15 major cities. While it is clear that no existing studies present the state of cities in India’s context, not collecting this information has disastrous consequences for cities, since they would not be in a position to understand their own growth nor predict their future planning for public services. This book attempts to fill in this vacuum. In this book, indicators and benchmarks are developed for six thematic areas that capture the dynamics and potential of urban areas: history and governance, demographics, economic dimensions, infrastructure and public services, resources, and quality of life. Policymakers, city officials, investors, real estate developers, infrastructure agencies, financiers, industry, credit rating agencies, the educated general public, and researchers would be interested in the book since it has implications for the business environment and quality of living in these cities. The book also provides a description of best practices in service delivery across the 15 cities, so that these can be shared across the cities, and competition encouraged among them for firms, investment, and better residents with promise of a better quality of living.
Kala Seetharam Sridhar and A. Venugopala Reddy
- Published in print:
- 2012
- Published Online:
- September 2012
- ISBN:
- 9780198065388
- eISBN:
- 9780199081264
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198065388.001.0001
- Subject:
- Economics and Finance, Development, Growth, and Environmental
Given the primacy of public service delivery for cities to become engines of growth, this book answers two critical questions. Does low spending explain the state of poor public service delivery? How ...
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Given the primacy of public service delivery for cities to become engines of growth, this book answers two critical questions. Does low spending explain the state of poor public service delivery? How can Urban Local Bodies (ULBs) have access to greater resources so as to enable them to improve public service delivery? Using case studies of four cities — Ahmedabad, Kolkata, Jaipur, and Bangalore — the book examines urban services such as water supply, sewerage, sanitation, solid waste management, municipal roads, and street lighting. It compares the state of these services with international norms and suggests new ways in which they can be financed and improved. More specifically, the book examines the role of land as a revenue-generating source in India's cities.Less
Given the primacy of public service delivery for cities to become engines of growth, this book answers two critical questions. Does low spending explain the state of poor public service delivery? How can Urban Local Bodies (ULBs) have access to greater resources so as to enable them to improve public service delivery? Using case studies of four cities — Ahmedabad, Kolkata, Jaipur, and Bangalore — the book examines urban services such as water supply, sewerage, sanitation, solid waste management, municipal roads, and street lighting. It compares the state of these services with international norms and suggests new ways in which they can be financed and improved. More specifically, the book examines the role of land as a revenue-generating source in India's cities.
Barbara J. Burns and Kimberly Hoagwood (eds)
- Published in print:
- 2002
- Published Online:
- January 2009
- ISBN:
- 9780195134575
- eISBN:
- 9780199864065
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195134575.001.0001
- Subject:
- Social Work, Health and Mental Health, Communities and Organizations
This book presents innovative interventions for youth with severe emotional and behavioral disorders. The book is designed to fill a gap between the knowledge base and clinical practice through its ...
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This book presents innovative interventions for youth with severe emotional and behavioral disorders. The book is designed to fill a gap between the knowledge base and clinical practice through its presentation of theory, practice parameters, training requirements, and research evidence. Featuring community-based and state-of-the-art services for youth with severe emotional and behavioral disorders and their families, this book describes each intervention in depth, along with the supporting evidence for its utility. Most chapters present a single intervention as an alternative to institutional care. Shared characteristics of these interventions include delivery of services in the community (homes, schools, and neighborhoods) provided largely by parents and paraprofessional staff. The interventions are appropriate to use in any of the child human services sectors and have been developed in the field with real-world child and family clients. In addition, they offer a reduced cost in comparison to institutional care. Several chapters address diagnostic-specific psychosocial and psychopharmacological treatments, which are likely to be provided as adjunctive treatment in a clinical setting.Less
This book presents innovative interventions for youth with severe emotional and behavioral disorders. The book is designed to fill a gap between the knowledge base and clinical practice through its presentation of theory, practice parameters, training requirements, and research evidence. Featuring community-based and state-of-the-art services for youth with severe emotional and behavioral disorders and their families, this book describes each intervention in depth, along with the supporting evidence for its utility. Most chapters present a single intervention as an alternative to institutional care. Shared characteristics of these interventions include delivery of services in the community (homes, schools, and neighborhoods) provided largely by parents and paraprofessional staff. The interventions are appropriate to use in any of the child human services sectors and have been developed in the field with real-world child and family clients. In addition, they offer a reduced cost in comparison to institutional care. Several chapters address diagnostic-specific psychosocial and psychopharmacological treatments, which are likely to be provided as adjunctive treatment in a clinical setting.
Kala Seetharam Sridhar and A. Venugopala Reddy
- Published in print:
- 2012
- Published Online:
- September 2012
- ISBN:
- 9780198065388
- eISBN:
- 9780199081264
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198065388.003.0001
- Subject:
- Economics and Finance, Development, Growth, and Environmental
This chapter serves as an introduction to urbanization and the delivery of public services. It notes that 2007 was considered as an important year for urbanization, due to the increase of inhabitants ...
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This chapter serves as an introduction to urbanization and the delivery of public services. It notes that 2007 was considered as an important year for urbanization, due to the increase of inhabitants in urban areas. Although urbanization is one of the inevitable results of development, it also leads to many undesirable outcomes, such as an increasing demand for the services of urban infrastructures. The pattern of urbanization in some Asian countries is studied, before moving on to the state of public service delivery in Indian cities. The delivery of finance and services is studied in one section, while another section provides a review of literature on service delivery. It then moves on to a description of the methodology, the sample of Indian cities, and scope of the research. The chapter ends with a discussion of the implications of policy.Less
This chapter serves as an introduction to urbanization and the delivery of public services. It notes that 2007 was considered as an important year for urbanization, due to the increase of inhabitants in urban areas. Although urbanization is one of the inevitable results of development, it also leads to many undesirable outcomes, such as an increasing demand for the services of urban infrastructures. The pattern of urbanization in some Asian countries is studied, before moving on to the state of public service delivery in Indian cities. The delivery of finance and services is studied in one section, while another section provides a review of literature on service delivery. It then moves on to a description of the methodology, the sample of Indian cities, and scope of the research. The chapter ends with a discussion of the implications of policy.
Melvin Delgado
- Published in print:
- 1999
- Published Online:
- January 2009
- ISBN:
- 9780195112481
- eISBN:
- 9780199865826
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195112481.003.00011
- Subject:
- Social Work, Communities and Organizations
This chapter discusses the service delivery phase of the framework developed in Chapter 7. Case studies are used to illustrate key practice principles and considerations for work in nontraditional ...
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This chapter discusses the service delivery phase of the framework developed in Chapter 7. Case studies are used to illustrate key practice principles and considerations for work in nontraditional settings. Each stage in the process consists of description of goals, a brief overview, challenges and rewards, and key practice concepts.Less
This chapter discusses the service delivery phase of the framework developed in Chapter 7. Case studies are used to illustrate key practice principles and considerations for work in nontraditional settings. Each stage in the process consists of description of goals, a brief overview, challenges and rewards, and key practice concepts.
Nick Bosanquet and Chris Salisbury
- Published in print:
- 1999
- Published Online:
- November 2011
- ISBN:
- 9780192629913
- eISBN:
- 9780191730153
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780192629913.003.0003
- Subject:
- Palliative Care, Patient Care and End-of-Life Decision Making, Palliative Medicine Research
This chapter details the aim of this study, which is to identify the proper and cost-effective model of service delivery and level of provision of palliative care services. In it, the ten questions ...
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This chapter details the aim of this study, which is to identify the proper and cost-effective model of service delivery and level of provision of palliative care services. In it, the ten questions that were geared to meet and address the overall aim of the study are outlined. These ten questions address 1) the pattern of palliative care usage, 2) the level of need for palliative care, 3) the models for palliative care, 4) the costs and benefits of the models of palliative care, 5) the appropriate skill mix in palliative care nursing, 6) patient and carer satisfaction, 7) the impact of palliative care models on the quality of life of the patients, 8) the impact of the alternative models of service delivery on the sectors of the palliative care network, 9) the changes and improvements brought about by the models of organisation and bed utilisation in the care of dying patients in hospitals, and 10) the relationship between the models of palliative care in cancer and in other diseases.Less
This chapter details the aim of this study, which is to identify the proper and cost-effective model of service delivery and level of provision of palliative care services. In it, the ten questions that were geared to meet and address the overall aim of the study are outlined. These ten questions address 1) the pattern of palliative care usage, 2) the level of need for palliative care, 3) the models for palliative care, 4) the costs and benefits of the models of palliative care, 5) the appropriate skill mix in palliative care nursing, 6) patient and carer satisfaction, 7) the impact of palliative care models on the quality of life of the patients, 8) the impact of the alternative models of service delivery on the sectors of the palliative care network, 9) the changes and improvements brought about by the models of organisation and bed utilisation in the care of dying patients in hospitals, and 10) the relationship between the models of palliative care in cancer and in other diseases.
Nick Bosanquet and Chris Salisbury
- Published in print:
- 1999
- Published Online:
- November 2011
- ISBN:
- 9780192629913
- eISBN:
- 9780191730153
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780192629913.003.0001
- Subject:
- Palliative Care, Patient Care and End-of-Life Decision Making, Palliative Medicine Research
This review aims to identify the most appropriate and cost-effective models of service delivery and level of provision for palliative care services. This includes the role of nurses in hospitals and ...
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This review aims to identify the most appropriate and cost-effective models of service delivery and level of provision for palliative care services. This includes the role of nurses in hospitals and the community, and the care of dying patients in acute hospitals. Ten key research questions were identified within this aim including the current need for and provision of services, proposed alternative models of provision, appropriate skill mix in nursing, the relationship between alternative models of care and patient satisfaction, carer satisfaction and patient's quality of life, and the impact of alternative models on other services. In this study a comprehensive review of literatures from the UK, North America, Europe, and Australia was conducted. Over 2,000 documents were identified, of which 673 were deemed to be relevant. Data extracted from these literatures were collated and synthesized in the sections of this study, along with tables of summary data derived from relevant papers.Less
This review aims to identify the most appropriate and cost-effective models of service delivery and level of provision for palliative care services. This includes the role of nurses in hospitals and the community, and the care of dying patients in acute hospitals. Ten key research questions were identified within this aim including the current need for and provision of services, proposed alternative models of provision, appropriate skill mix in nursing, the relationship between alternative models of care and patient satisfaction, carer satisfaction and patient's quality of life, and the impact of alternative models on other services. In this study a comprehensive review of literatures from the UK, North America, Europe, and Australia was conducted. Over 2,000 documents were identified, of which 673 were deemed to be relevant. Data extracted from these literatures were collated and synthesized in the sections of this study, along with tables of summary data derived from relevant papers.
Richard Pugh and Brain Cheers
- Published in print:
- 2010
- Published Online:
- March 2012
- ISBN:
- 9781861347213
- eISBN:
- 9781447303305
- Item type:
- chapter
- Publisher:
- Policy Press
- DOI:
- 10.1332/policypress/9781861347213.003.0006
- Subject:
- Social Work, Social Policy
This chapter focuses upon the delivery of personal social services: approaches to practice designed to meet the particular needs of individuals, families, and small groups. A new reader coming to the ...
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This chapter focuses upon the delivery of personal social services: approaches to practice designed to meet the particular needs of individuals, families, and small groups. A new reader coming to the subject of rural social work might be forgiven for wondering if there was an intrinsic conflict between personal social services and community social work. This is hardly surprising given the widespread use of the term ‘community’ to signify approaches to practice that are responsive to local context. Notions of partnership and localisation of service are hallmarks of so-called community-oriented practice. The chapter examines three dimensions of service delivery: service location and point of delivery, mode of delivery, and organisational independence and degree of specialisation. It also distinguishes four dimensions or forms of practice – generalist/specialist, visiting, embedded, and mandated or statutory practice – and reviews their implications for the provision of rural services.Less
This chapter focuses upon the delivery of personal social services: approaches to practice designed to meet the particular needs of individuals, families, and small groups. A new reader coming to the subject of rural social work might be forgiven for wondering if there was an intrinsic conflict between personal social services and community social work. This is hardly surprising given the widespread use of the term ‘community’ to signify approaches to practice that are responsive to local context. Notions of partnership and localisation of service are hallmarks of so-called community-oriented practice. The chapter examines three dimensions of service delivery: service location and point of delivery, mode of delivery, and organisational independence and degree of specialisation. It also distinguishes four dimensions or forms of practice – generalist/specialist, visiting, embedded, and mandated or statutory practice – and reviews their implications for the provision of rural services.
Kala Seetharam Sridhar and A. Venugopala Reddy
- Published in print:
- 2012
- Published Online:
- September 2012
- ISBN:
- 9780198065388
- eISBN:
- 9780199081264
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198065388.003.0003
- Subject:
- Economics and Finance, Development, Growth, and Environmental
This chapter discusses the municipal corporations in Kolkata, and focuses on the central city of Kolkata. In terms of population, Kolkata is easily the seventh biggest city in the world, and the ...
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This chapter discusses the municipal corporations in Kolkata, and focuses on the central city of Kolkata. In terms of population, Kolkata is easily the seventh biggest city in the world, and the second biggest city in India. There are three municipal corporations in the city, namely, the Kolkata Municipal Corporation (KMC), the Howrah Municipal Corporation, and the Chandannagar Municipal Corporation. After looking at the socio-economic characteristics of the city, the chapter studies the expenditure allotted for services such as solid waste management, water supply, sanitation, and sewerage. A comparison of the real expenditures and the financial norms for these specified services is provided. The chapter also analyses if spending is one of the possible causes of the current state of service delivery. The Kolkata Metropolitan Development Authority (KMDA), which handles the land in the KMC area, is also discussed.Less
This chapter discusses the municipal corporations in Kolkata, and focuses on the central city of Kolkata. In terms of population, Kolkata is easily the seventh biggest city in the world, and the second biggest city in India. There are three municipal corporations in the city, namely, the Kolkata Municipal Corporation (KMC), the Howrah Municipal Corporation, and the Chandannagar Municipal Corporation. After looking at the socio-economic characteristics of the city, the chapter studies the expenditure allotted for services such as solid waste management, water supply, sanitation, and sewerage. A comparison of the real expenditures and the financial norms for these specified services is provided. The chapter also analyses if spending is one of the possible causes of the current state of service delivery. The Kolkata Metropolitan Development Authority (KMDA), which handles the land in the KMC area, is also discussed.
Kara Hanson
- Published in print:
- 2011
- Published Online:
- January 2012
- ISBN:
- 9780199566761
- eISBN:
- 9780191731181
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780199566761.003.0044
- Subject:
- Public Health and Epidemiology, Public Health, Epidemiology
This chapter focuses on supply-side innovations in delivering health services, and their impact. It begins with an overview of incentives in organizations, located in the conceptual framework of ...
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This chapter focuses on supply-side innovations in delivering health services, and their impact. It begins with an overview of incentives in organizations, located in the conceptual framework of principal-agent theory. It then examines four major types of reform, framing them in terms of a principal agent model which interprets these reforms as measures designed to align more closely the incentives of government and providers; and reviewing the current evidence about their effectiveness. The conclusions highlight the challenges of introducing stronger incentives for health care provider performance in the context of information problems, and the implications for both broader system performance and for the evaluation of such interventions.Less
This chapter focuses on supply-side innovations in delivering health services, and their impact. It begins with an overview of incentives in organizations, located in the conceptual framework of principal-agent theory. It then examines four major types of reform, framing them in terms of a principal agent model which interprets these reforms as measures designed to align more closely the incentives of government and providers; and reviewing the current evidence about their effectiveness. The conclusions highlight the challenges of introducing stronger incentives for health care provider performance in the context of information problems, and the implications for both broader system performance and for the evaluation of such interventions.
DAVID W. COON, RICHARD SCHULZ, and MARCIA G. ORY
- Published in print:
- 1999
- Published Online:
- January 2009
- ISBN:
- 9780195111552
- eISBN:
- 9780199865734
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195111552.003.0013
- Subject:
- Social Work, Health and Mental Health
This chapter discusses the innovative interventions of a new multisite family caregiver intervention research program entitled Resources for Enhancing Alzheimer's Caregiver Health (REACH). It ...
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This chapter discusses the innovative interventions of a new multisite family caregiver intervention research program entitled Resources for Enhancing Alzheimer's Caregiver Health (REACH). It describes five types of caregiver interventions—individual information and support, group support and family systems, psychoeducational and skill-based, home-based environmental, and enhanced technology systems—that are being testing by the REACH program. A major strength of the REACH project is its use of the same standardized instruments across treatment sites to measure the effects of these interventions. The chapter concludes with a discussion of REACH efforts to tailor its interventions to meet the needs of different populations of family caregivers, and presents recommendations for future studies in caregiver intervention research and service delivery.Less
This chapter discusses the innovative interventions of a new multisite family caregiver intervention research program entitled Resources for Enhancing Alzheimer's Caregiver Health (REACH). It describes five types of caregiver interventions—individual information and support, group support and family systems, psychoeducational and skill-based, home-based environmental, and enhanced technology systems—that are being testing by the REACH program. A major strength of the REACH project is its use of the same standardized instruments across treatment sites to measure the effects of these interventions. The chapter concludes with a discussion of REACH efforts to tailor its interventions to meet the needs of different populations of family caregivers, and presents recommendations for future studies in caregiver intervention research and service delivery.
George Kararach
- Published in print:
- 2015
- Published Online:
- May 2016
- ISBN:
- 9781447328537
- eISBN:
- 9781447328551
- Item type:
- chapter
- Publisher:
- Policy Press
- DOI:
- 10.1332/policypress/9781447328537.003.0006
- Subject:
- Political Science, Public Policy
Since the early 1980s, African countries have embarked upon public sector reforms. Criticism has been generated over these reforms because they were undertaken without sufficient data or ...
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Since the early 1980s, African countries have embarked upon public sector reforms. Criticism has been generated over these reforms because they were undertaken without sufficient data or understanding of the realities on the ground. Until recently, there has been no robust, standardized set of indicators to measure the quality of services as experienced by citizens in Africa. Without consistent and accurate information on the quality of services, it is difficult for citizens to assess and hold accountable service providers. Although the quality of data relating to Africa’s public administration has improved over the years by way of indicators, none has so far focused on capacity assessment and development. The annual Africa Capacity Indicators Reports have attempted to provide both qualitative and quantitative data on several clusters of capacities for development since 2011. Several issues arise from the use of capacity indicators to understand the nature of the relationships between actors and the beneficiaries of services for a post 2015 African development agenda.Less
Since the early 1980s, African countries have embarked upon public sector reforms. Criticism has been generated over these reforms because they were undertaken without sufficient data or understanding of the realities on the ground. Until recently, there has been no robust, standardized set of indicators to measure the quality of services as experienced by citizens in Africa. Without consistent and accurate information on the quality of services, it is difficult for citizens to assess and hold accountable service providers. Although the quality of data relating to Africa’s public administration has improved over the years by way of indicators, none has so far focused on capacity assessment and development. The annual Africa Capacity Indicators Reports have attempted to provide both qualitative and quantitative data on several clusters of capacities for development since 2011. Several issues arise from the use of capacity indicators to understand the nature of the relationships between actors and the beneficiaries of services for a post 2015 African development agenda.
Rana Jawad
- Published in print:
- 2009
- Published Online:
- March 2012
- ISBN:
- 9781861349538
- eISBN:
- 9781447303510
- Item type:
- chapter
- Publisher:
- Policy Press
- DOI:
- 10.1332/policypress/9781861349538.003.0005
- Subject:
- Sociology, Sociology of Religion
This chapter focuses on social welfare as a system of provision and a measure of outcomes in Lebanon. In this chapter, the focus is on the two types of social programmes: social care and the ...
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This chapter focuses on social welfare as a system of provision and a measure of outcomes in Lebanon. In this chapter, the focus is on the two types of social programmes: social care and the micro-credit/cash benefits. The concern of this chapter is to consider the mechanics and dynamics of service delivery and consumption. Questions on how religious welfare defines the object of its interventions and how it responds to the causes of social problems are discussed in this chapter. It also considers the mechanisms of service evaluation used by religious welfare organisations to evaluate the impact of their work.Less
This chapter focuses on social welfare as a system of provision and a measure of outcomes in Lebanon. In this chapter, the focus is on the two types of social programmes: social care and the micro-credit/cash benefits. The concern of this chapter is to consider the mechanics and dynamics of service delivery and consumption. Questions on how religious welfare defines the object of its interventions and how it responds to the causes of social problems are discussed in this chapter. It also considers the mechanisms of service evaluation used by religious welfare organisations to evaluate the impact of their work.
Nigel Ball
- Published in print:
- 2020
- Published Online:
- May 2021
- ISBN:
- 9781447356233
- eISBN:
- 9781447356271
- Item type:
- chapter
- Publisher:
- Policy Press
- DOI:
- 10.1332/policypress/9781447356233.003.0022
- Subject:
- Public Health and Epidemiology, Public Health
This chapter reflects on the challenge of accommodating competing approaches to public service delivery. Discourse around the social determinants of health is skewed towards the parts of the ...
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This chapter reflects on the challenge of accommodating competing approaches to public service delivery. Discourse around the social determinants of health is skewed towards the parts of the population whose adverse social circumstances harm their health the most. Local authorities are much closer to the complexities of service delivery than central government departments, and thus have an instrumental role to play in efforts to support these groups. They do not play this role alone — it is shared with other local delivery agencies, such as Sustainability and Transformation Partnerships in the National Health Service (NHS), as well as private providers and local community groups. There has always been much debate around what role each of these actors should play, and how they might interact with one another so as to create masterful theatre rather than a depressing farce. This question continues to be the focus of much policymaking, experimentation, and debate. The chapter then considers the West London Zone for Children and Young People, a cross-sector delivery partnership. It also explores some of the intersecting themes across other efforts, drawing on research from the Government Outcomes Lab.Less
This chapter reflects on the challenge of accommodating competing approaches to public service delivery. Discourse around the social determinants of health is skewed towards the parts of the population whose adverse social circumstances harm their health the most. Local authorities are much closer to the complexities of service delivery than central government departments, and thus have an instrumental role to play in efforts to support these groups. They do not play this role alone — it is shared with other local delivery agencies, such as Sustainability and Transformation Partnerships in the National Health Service (NHS), as well as private providers and local community groups. There has always been much debate around what role each of these actors should play, and how they might interact with one another so as to create masterful theatre rather than a depressing farce. This question continues to be the focus of much policymaking, experimentation, and debate. The chapter then considers the West London Zone for Children and Young People, a cross-sector delivery partnership. It also explores some of the intersecting themes across other efforts, drawing on research from the Government Outcomes Lab.
David James
- Published in print:
- 2010
- Published Online:
- January 2011
- ISBN:
- 9780199558612
- eISBN:
- 9780191595011
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780199558612.003.0019
- Subject:
- Public Health and Epidemiology, Public Health
There is currently no universal model of clinical governance (CG) at service delivery level. This chapter discusses a simple approach that allows the concepts of CG to be tailored to various clinical ...
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There is currently no universal model of clinical governance (CG) at service delivery level. This chapter discusses a simple approach that allows the concepts of CG to be tailored to various clinical settings. The cycle is designed to ensure clinical services provide care to an acceptable quality. It seeks to compare current practices to reference standards, emphasizing that CG activities are undertaken iteratively, with considerable overlap of each component of the cycle, which may be entered at any point.Less
There is currently no universal model of clinical governance (CG) at service delivery level. This chapter discusses a simple approach that allows the concepts of CG to be tailored to various clinical settings. The cycle is designed to ensure clinical services provide care to an acceptable quality. It seeks to compare current practices to reference standards, emphasizing that CG activities are undertaken iteratively, with considerable overlap of each component of the cycle, which may be entered at any point.
Sharon B. Berlin
- Published in print:
- 2002
- Published Online:
- January 2009
- ISBN:
- 9780195110371
- eISBN:
- 9780199865680
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195110371.003.0009
- Subject:
- Social Work, Health and Mental Health
This chapter starts by reviewing and elaborating the contributions of environmental circumstances to personal meanings. It then gives major attention to approaches that can be used to alter the ...
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This chapter starts by reviewing and elaborating the contributions of environmental circumstances to personal meanings. It then gives major attention to approaches that can be used to alter the nature of environmental sources of information. In particular, it focuses on methods for acquiring concrete resources, removing service barriers, and increasing clients' participation in the planning and delivery of services. Special emphasis is given to work with people who are the most vulnerable to psychosocial problems because of the complex nature of life in poverty-ridden, inner-city neighborhoods. Case examples and practical guidelines are offered to assist in the undertaking of this complicated person-environment work. For example, advice is given on how to avoid falling into common defensive patterns of stereotyping, blaming the client, focusing too narrowly on the dangers and deprivations in their clients' lives, or rushing into rescue clients from themselves and their deteriorating communities.Less
This chapter starts by reviewing and elaborating the contributions of environmental circumstances to personal meanings. It then gives major attention to approaches that can be used to alter the nature of environmental sources of information. In particular, it focuses on methods for acquiring concrete resources, removing service barriers, and increasing clients' participation in the planning and delivery of services. Special emphasis is given to work with people who are the most vulnerable to psychosocial problems because of the complex nature of life in poverty-ridden, inner-city neighborhoods. Case examples and practical guidelines are offered to assist in the undertaking of this complicated person-environment work. For example, advice is given on how to avoid falling into common defensive patterns of stereotyping, blaming the client, focusing too narrowly on the dangers and deprivations in their clients' lives, or rushing into rescue clients from themselves and their deteriorating communities.
Ariel Fiszbein, Dena Ringold, and Halsey Rogers
- Published in print:
- 2017
- Published Online:
- December 2016
- ISBN:
- 9780190646059
- eISBN:
- 9780190646073
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780190646059.003.0004
- Subject:
- Social Work, Research and Evaluation, Social Policy
This chapter makes the case for measuring both governance policies and the quality of service delivery in health and education. It develops a framework for identifying useful indicators and offers ...
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This chapter makes the case for measuring both governance policies and the quality of service delivery in health and education. It develops a framework for identifying useful indicators and offers options for measurement, drawing on a variety of innovative tools and approaches. Well-designed indicators serve three purposes: (i) they can be a “call to action” when results are poor; (ii) they serve a diagnostic function for practitioners trying to improve human development outcomes; and (iii) they make it possible to track the progress of country programs and strategies. The chapter advocates the adoption of a more systematic approach to performance measurement that will both facilitate the work of health and education policymakers and allow for cross-country comparisons and benchmarking.Less
This chapter makes the case for measuring both governance policies and the quality of service delivery in health and education. It develops a framework for identifying useful indicators and offers options for measurement, drawing on a variety of innovative tools and approaches. Well-designed indicators serve three purposes: (i) they can be a “call to action” when results are poor; (ii) they serve a diagnostic function for practitioners trying to improve human development outcomes; and (iii) they make it possible to track the progress of country programs and strategies. The chapter advocates the adoption of a more systematic approach to performance measurement that will both facilitate the work of health and education policymakers and allow for cross-country comparisons and benchmarking.
Germano Mwabu, Cecilia Ugaz, and Gordon White (eds)
- Published in print:
- 2001
- Published Online:
- October 2011
- ISBN:
- 9780199242191
- eISBN:
- 9780191697050
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780199242191.001.0001
- Subject:
- Economics and Finance, Development, Growth, and Environmental, Public and Welfare
During recent years, provision of key social services in low-income countries has been affected by adverse macroeconomic conditions and by radical changes in economic thinking. For example, the ...
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During recent years, provision of key social services in low-income countries has been affected by adverse macroeconomic conditions and by radical changes in economic thinking. For example, the welfarist approach, which gives prominence to the state in delivering and financing social services, has been challenged by the neoliberal approach, which limits the role of the government to that of residual provider for the very poor. According to the neoliberal approach, the private sector could, by relying on price mechanisms, achieve more efficient provision. However, this approach relies on a rather narrow definition of efficiency which ignores social externalities in the delivery and use of services. This book analyses the merits and limitations of both welfarist and neoliberal approaches to the provision of key social services in terms of the outcomes and sustainability of the two approaches. The book proposes an alternative model of social provision, characterized by multiplicity in service delivery and financing. The new model, in which households, civil society, and government play important roles, avoids the inefficiencies of state provision and the exclusion and fragmentation of market-based systems. The chapters argue for an integrative approach which encourages the equity and efficiency gained from a synergistic relationship between various service providers. They further argue that the well-known market and government failures in social provision are due to undesirable extremes in policy design, rather than to inherent characteristics of market or government institutions. The strengths of this new approach are illustrated with case studies from Chile, China, Tanzania, and Zimbabwe. The book also describes how social services in Finland were organized in the early stages, and draws policy lessons for present day developing countries.Less
During recent years, provision of key social services in low-income countries has been affected by adverse macroeconomic conditions and by radical changes in economic thinking. For example, the welfarist approach, which gives prominence to the state in delivering and financing social services, has been challenged by the neoliberal approach, which limits the role of the government to that of residual provider for the very poor. According to the neoliberal approach, the private sector could, by relying on price mechanisms, achieve more efficient provision. However, this approach relies on a rather narrow definition of efficiency which ignores social externalities in the delivery and use of services. This book analyses the merits and limitations of both welfarist and neoliberal approaches to the provision of key social services in terms of the outcomes and sustainability of the two approaches. The book proposes an alternative model of social provision, characterized by multiplicity in service delivery and financing. The new model, in which households, civil society, and government play important roles, avoids the inefficiencies of state provision and the exclusion and fragmentation of market-based systems. The chapters argue for an integrative approach which encourages the equity and efficiency gained from a synergistic relationship between various service providers. They further argue that the well-known market and government failures in social provision are due to undesirable extremes in policy design, rather than to inherent characteristics of market or government institutions. The strengths of this new approach are illustrated with case studies from Chile, China, Tanzania, and Zimbabwe. The book also describes how social services in Finland were organized in the early stages, and draws policy lessons for present day developing countries.
Huw T.O. Davies, Sandra M. Nutley, and Peter C. Smith (eds)
- Published in print:
- 2000
- Published Online:
- March 2012
- ISBN:
- 9781861341914
- eISBN:
- 9781447304265
- Item type:
- book
- Publisher:
- Policy Press
- DOI:
- 10.1332/policypress/9781861341914.001.0001
- Subject:
- Sociology, Social Research and Statistics
What counts is what works – but how can we actually tell what works? And what can we do with such knowledge to influence policy and practice? As all parts of the public sector embrace ‘evidence’ as a ...
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What counts is what works – but how can we actually tell what works? And what can we do with such knowledge to influence policy and practice? As all parts of the public sector embrace ‘evidence’ as a means of providing more effective and efficient public services, this book provides a contribution to such debates. The authors consider the role of evidence in specific public policy areas (healthcare, education, criminal justice, social care, welfare, housing, transport, and urban renewal), using experts in each field to explore the creation, dissemination, and use of evidence within each. They consider in particular: How is research evidence of service effectiveness created? How does such evidence shape policy and influence service delivery? What efforts are being made to encourage greater utilisation of evidence in policy and practice? The rich cross-sectoral accounts of the many and diverse activities in each sector provide an insight into the ebb and flow of evidence as guidance to policy and practice. The book develops perceptive analyses of outstanding problems, and raises challenging agendas for service development and future research. The authors conclude with the all-important question of the implementation of evidence-based practice.Less
What counts is what works – but how can we actually tell what works? And what can we do with such knowledge to influence policy and practice? As all parts of the public sector embrace ‘evidence’ as a means of providing more effective and efficient public services, this book provides a contribution to such debates. The authors consider the role of evidence in specific public policy areas (healthcare, education, criminal justice, social care, welfare, housing, transport, and urban renewal), using experts in each field to explore the creation, dissemination, and use of evidence within each. They consider in particular: How is research evidence of service effectiveness created? How does such evidence shape policy and influence service delivery? What efforts are being made to encourage greater utilisation of evidence in policy and practice? The rich cross-sectoral accounts of the many and diverse activities in each sector provide an insight into the ebb and flow of evidence as guidance to policy and practice. The book develops perceptive analyses of outstanding problems, and raises challenging agendas for service development and future research. The authors conclude with the all-important question of the implementation of evidence-based practice.
