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The Art of the State: Culture, Rhetoric, and Public Management

Christopher Hood

Published in print:
2000
Published Online:
November 2003
ISBN:
9780198297659
eISBN:
9780191599484
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/0198297653.001.0001
Subject:
Political Science, Comparative Politics

Why does public management—the art of the state—so often go wrong, producing failure and fiasco instead of public service, and what are the different ways in which control or regulation can be ... More


Social Organizations

Luiz Carlos Bresser-Pereira

in Democracy and Public Management Reform: Building the Republican State

Published in print:
2004
Published Online:
November 2004
ISBN:
9780199261185
eISBN:
9780191601507
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0199261180.003.0019
Subject:
Political Science, Democratization

Social organizations are the prototype of public non-state service organizations. They are devoted to the public interest, but they are not part of the state apparatus, and do not have civil servants ... More


Public Management: Seven Propositions

Christopher Hood

in The Art of the State: Culture, Rhetoric, and Public Management

Published in print:
2000
Published Online:
November 2003
ISBN:
9780198297659
eISBN:
9780191599484
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0198297653.003.0001
Subject:
Political Science, Comparative Politics

Discusses three conventional assumptions that are made about public management: that it is in the throes of a millennial transformation to a new style; that today's ‘new’ public management ideas ... More


Process-Based Organizations in the UK Public Services? Prospects for the Future

Terry McNulty and Ewan Ferlie

in Reengineering Health Care: The Complexities of Organizational Transformation

Published in print:
2004
Published Online:
October 2011
ISBN:
9780199269075
eISBN:
9780191699351
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199269075.003.0010
Subject:
Business and Management, Public Management, Organization Studies

This chapter discusses whether process-based organization and the notion of New Public Management (NPM) complement or contradict each other. We re-visit the earlier analysis of the UK NPM and ... More


HELP OR HINDRANCE?: Stress and the Emergency Service Organization

CHERYL REGEHR and TED BOBER

in In the Line of Fire: Trauma in the Emergency Services

Published in print:
2005
Published Online:
January 2009
ISBN:
9780195165029
eISBN:
9780199864089
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195165029.003.0006
Subject:
Social Work, Health and Mental Health

All workplace traumas are experienced within the context of organizational culture and climate. Recent advances in workplace health research found that psychosocial factors in the workplace have a ... More


Professional Challenges for Managerial Supervisors

Felice Davidson Perlmutter, Darlyne Bailey, and F. Ellen Netting

in Managing Human Resources in the Human Services: Supervisory Challenges

Published in print:
2000
Published Online:
January 2009
ISBN:
9780195137071
eISBN:
9780199865611
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195137071.003.0001
Subject:
Social Work, Communities and Organizations

This chapter discusses the pressures and paradoxes that are being experienced in human service organizations. It identifies the ideological, economic, social, and technological forces that shape our ... More


Supporting Diversity

Felice Davidson Perlmutter, Darlyne Bailey, and F. Ellen Netting

in Managing Human Resources in the Human Services: Supervisory Challenges

Published in print:
2000
Published Online:
January 2009
ISBN:
9780195137071
eISBN:
9780199865611
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195137071.003.0006
Subject:
Social Work, Communities and Organizations

This chapter seeks to support the managerial staff in human service organizations who similarly wish to address the reality of diversity within their agency. It focuses on human service organizations ... More


The Community Service Organization, 1953–1963

Lori A. Flores

in Grounds For Dreaming: Mexican Americans, Mexican Immigrants, and the California Farmworker Movement

Published in print:
2016
Published Online:
May 2016
ISBN:
9780300196962
eISBN:
9780300216387
Item type:
chapter
Publisher:
Yale University Press
DOI:
10.12987/yale/9780300196962.003.0004
Subject:
Society and Culture, Latin American Studies

This chapter focuses on a local Community Service Organization (CSO) in the Salinas Valley and how it operated in the agriculture-centered environment of the region in the years 1953–1963. It first ... More


Humanizing Technology

Felice Davidson Perlmutter, Darlyne Bailey, and F. Ellen Netting

in Managing Human Resources in the Human Services: Supervisory Challenges

Published in print:
2000
Published Online:
January 2009
ISBN:
9780195137071
eISBN:
9780199865611
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195137071.003.0004
Subject:
Social Work, Communities and Organizations

This chapter focuses on how the workplace is being transformed through technological change. It argues that a critical function the managerial supervisor must perform is to humanize technology. This ... More


In the Line of Fire: Trauma in the Emergency Services

Cheryl Regehr and Ted Bober

Published in print:
2005
Published Online:
January 2009
ISBN:
9780195165029
eISBN:
9780199864089
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195165029.001.0001
Subject:
Social Work, Health and Mental Health

In the wake of disaster, emergency service workers including police officers, firefighters, and paramedics are first on the scene and last to leave. Their heroic actions save lives, provide comfort ... More


Examining user-led services

Colin Barnes and Geof Mercer

in Independent futures: Creating user-led disability services in a disabling society

Published in print:
2006
Published Online:
March 2012
ISBN:
9781861347183
eISBN:
9781447302599
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861347183.003.0001
Subject:
Social Work, Health and Mental Health

This book explores the experiences of user-led (that is, user-controlled) service organizations in Britain. It offers a revealing picture of disabled people's attempts to change the direction of ... More


Education: The Making of Active Citizens in Mind and Body

Carey Anthony Watt

in Serving the Nation: Cultures of Service, Association and Citizenship

Published in print:
2005
Published Online:
October 2012
ISBN:
9780195668025
eISBN:
9780199081905
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195668025.003.0005
Subject:
History, Indian History

This chapter explores how education was used to train both the mind and body to promote active participation in society, a belief common to Indian and Western understandings of the connection between ... More


The Role and Functioning of Public-Interest Legal Organizations in the Enforcement of the Employment Laws

Christine Jolls

in Emerging Labor Market Institutions for the Twenty-First Century

Published in print:
2005
Published Online:
February 2013
ISBN:
9780226261577
eISBN:
9780226261812
Item type:
chapter
Publisher:
University of Chicago Press
DOI:
10.7208/chicago/9780226261812.003.0005
Subject:
Economics and Finance, Public and Welfare

The American legal system affords a significant array of protections to employees. Although most workers in the United States do not enjoy a general right to be dismissed only for cause—a right ... More


Responding to Legal Mandates: Coauthored With Karen Cherwony

Felice Davidson Perlmutter, Darlyne Bailey, and F. Ellen Netting

in Managing Human Resources in the Human Services: Supervisory Challenges

Published in print:
2000
Published Online:
January 2009
ISBN:
9780195137071
eISBN:
9780199865611
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195137071.003.0002
Subject:
Social Work, Communities and Organizations

This chapter discusses critical legislation that impacts professionals within human service organization. Information is provided about various laws that affect the workplace (e.g., The Family Leave ... More


Values, practices and strategic divestment: Christian social service organisations in New Zealand

David Conradson

in Landscapes of voluntarism: New spaces of health, welfare and governance

Published in print:
2006
Published Online:
March 2012
ISBN:
9781861346322
eISBN:
9781447302650
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861346322.003.0009
Subject:
Sociology, Organizations

This chapter explores the values and service practices of a set of Christian Social Service Organisations (CSSOs) in the South Pacific nation of New Zealand. First, it discusses the shifting ... More


Costs and benefits

Nick Bosanquet and Chris Salisbury

in Providing a palliative care service: towards an evidence base

Published in print:
1999
Published Online:
November 2011
ISBN:
9780192629913
eISBN:
9780191730153
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780192629913.003.0009
Subject:
Palliative Care, Patient Care and End-of-Life Decision Making, Palliative Medicine Research

This chapter presents the evidence available on the costs and benefits of various models of palliative care. The emphasis of this book is on the costs and benefits of palliative care practices in ... More


Addressing health inequalities: the role of service user and people's health movements

Ann Davis

in Social work and global health inequalities: Practice and policy developments

Published in print:
2009
Published Online:
March 2012
ISBN:
9781847421951
eISBN:
9781447303541
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781847421951.003.0015
Subject:
Social Work, Health and Mental Health

While social work reflects a rich diversity of practice globally, it shares one important characteristic: its daily encounters with some of the most impoverished casualties of unequal societies. ... More


Chester Barnard's Science of Responsible Experience

in Creating New Knowledge in Management: Appropriating the Field's Lost Foundations

Published in print:
2011
Published Online:
June 2013
ISBN:
9780804770750
eISBN:
9780804778374
Item type:
chapter
Publisher:
Stanford University Press
DOI:
10.11126/stanford/9780804770750.003.0006
Subject:
Business and Management, Knowledge Management

This chapter offers an interpretation of Chester Barnard, who co-founded management science along with Mary Parker Follett. Barnard began with a structure dubbed “formal organization,” which he ... More


Parents and organisational change: a cross-sector comparison of two Norwegian organisations

Ann Nilsen, Sevil Sümer, and Lise Granlund

in Work, families and organisations in transition: European perspectives

Published in print:
2009
Published Online:
March 2012
ISBN:
9781847422200
eISBN:
9781447304326
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781847422200.003.0009
Subject:
Sociology, Marriage and the Family

This chapter compares a private sector company and a social services organisation in Norway. The chapter illustrates the significance of developing a grounded approach in understanding the experience ... More


Service-user involvement in evaluation and research: issues, dilemmas and destinations

Peter Beresford

in The politics of evaluation: Participation and policy implementation

Published in print:
2005
Published Online:
March 2012
ISBN:
9781861346063
eISBN:
9781447303954
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861346063.003.0005
Subject:
Sociology, Social Research and Statistics

This chapter explores some of the key concerns arising from service users and service-user organisations in association with research and evaluation. It discusses the ideological basis of ... More


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