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Sorting Out the Complex World: Sensemaking and Decision Making

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0009
Subject:
Business and Management, Strategy

This chapter shows how sensemaking and group learning lead to flexible, expert decision making. It presents the concept of the “expert organization” that can group effectively to both anticipate and ... More


Conclusion

Max H. Boisot, Ian C. MacMillan, and Kyeong Seok Han

in Explorations in Information Space: Knowledge, Actors, and Firms

Published in print:
2007
Published Online:
January 2008
ISBN:
9780199250875
eISBN:
9780191719509
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199250875.003.0008
Subject:
Business and Management, Knowledge Management

The conceptual framework that this book gradually develops across the various chapters — I-Space — has been used on numerous occasions as conceptual aids both in research and in consulting ... More


Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis

Jon Kolko

Published in print:
2010
Published Online:
May 2011
ISBN:
9780199744336
eISBN:
9780199894710
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199744336.001.0001
Subject:
Psychology, Cognitive Models and Architectures, Human-Technology Interaction

As the world deals with increasing complexity—in issues of sustainability, finance, culture, and technology—business and governments are searching for a form of problem solving that can deal with the ... More


Process, Sensemaking, and Organizing: An Introduction

Tor Hernes and Sally Maitlis

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0002
Subject:
Business and Management, Organization Studies

This introduction to the first volume of Perspectives on Process Organization Studies first explores the relationship between process and sensemaking, offering a brief genealogy of process thinking ... More


The Poetics of Process: Theorizing the Ineffable in Organization Studies

Karl E. Weick

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0006
Subject:
Business and Management, Organization Studies

This chapter argues here for the poetics of process—the imaginative process of creating forms out of “airy nothing”. Managerial work, it further notes, is akin to the work of a poet. Process thinking ... More


Temporal Sensemaking: Managers' Use of Time to Frame Organizational Change

Elden Wiebe

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0011
Subject:
Business and Management, Organization Studies

This qualitative study explores the relationship between time and organizational change, a recently emerging area of scholarly interest. Through the narrative analysis of managers' own stories of ... More


Studying Metaphors‐in‐Use in their Social and Institutional Context: Sensemaking and Discourse Theory

Silvia Jordan and Hermann Mitterhofer

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0012
Subject:
Business and Management, Organization Studies

This chapter seeks to relate sensemaking and sensegiving processes to their social and institutional context by describing and explaining the effects of diverse metaphors of change used by ... More


Future‐oriented Sensemaking: Temporalities and Institutional Legitimation

Robert P. Gephart, Cagri Topal, and Zhen Zhang

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0013
Subject:
Business and Management, Organization Studies

Sensemaking is the process by which people construct, interpret, and recognize meaningful features of the world. Although retrospective sensemaking is a key property of the Weickian approach, ... More


The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Chun Wei Choo

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.001.0001
Subject:
Business and Management, Knowledge Management

The book links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using ... More


THE KNOWING ORGANIZATION

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0001
Subject:
Business and Management, Knowledge Management

This chapter introduces an information-based view of organizations — a model of how people and groups in organizations work with information to accomplish three outcomes: (1) create an identity and a ... More


THE MANAGEMENT OF AMBIGUITY: ORGANIZATIONS AS SENSE-MAKING COMMUNITIES

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0003
Subject:
Business and Management, Knowledge Management

In sensemaking, people seek answers to the questions: what is going on in the environment? What does it mean for us as an organization? According to Weick, organizations make sense of their ... More


KNOWING AND LEARNING IN ORGANIZATIONS

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0007
Subject:
Business and Management, Knowledge Management

The WHO Smallpox Eradication Program (1967-77) showed how cycles of sensemaking, knowledge creation, and decision making supported by a matrix of information management practices enabled the ... More


Managing Knowledge into Competence: The Five Learning Cycles of the Competent Organization

Ron Sanchez

in Knowledge Management and Organizational Competence

Published in print:
2003
Published Online:
January 2010
ISBN:
9780199259281
eISBN:
9780191714306
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199259281.003.0001
Subject:
Business and Management, Organization Studies, Knowledge Management

This book explores theoretically sound and practically implementable ideas for effective knowledge management and how knowledge can be converted into increased organizational competence. It draws on ... More


Building and Developing Capabilities: A Cognitive Congruence Framework

Yasmin Merali

in Knowledge Management and Organizational Competence

Published in print:
2003
Published Online:
January 2010
ISBN:
9780199259281
eISBN:
9780191714306
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199259281.003.0002
Subject:
Business and Management, Organization Studies, Knowledge Management

The importance of dynamism, regeneration, change, and innovation is often emphasized in ‘competing for the future’. Recent literature on competence-based competition and dynamic capabilities ... More


Understanding the Psychological Contract as a Process

Neil Conway and Rob B. Briner

in Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research

Published in print:
2005
Published Online:
October 2011
ISBN:
9780199280643
eISBN:
9780191700125
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199280643.003.0008
Subject:
Business and Management, HRM / IR, Organization Studies

This chapter presents a case for considering the psychological contract as a process. First, it argues why we should study the psychological contract as a process and what we mean by a process. It ... More


Anticipating the Future: Temporal Regimes of Meteorological Decision Making

Phaedra Daipha

in Masters of Uncertainty: Weather Forecasters and the Quest for Ground Truth

Published in print:
2015
Published Online:
May 2016
ISBN:
9780226298542
eISBN:
9780226298719
Item type:
chapter
Publisher:
University of Chicago Press
DOI:
10.7208/chicago/9780226298719.003.0006
Subject:
Sociology, Science, Technology and Environment

Turning to the temporal dimensions of meteorological decision-making, this chapter identifies two principles underlying the logic of weather forecasting practice: risk and scale. The former rests on ... More


Sensemaking, Frames, Models, and Patterns

Jon Kolko

in Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis

Published in print:
2010
Published Online:
May 2011
ISBN:
9780199744336
eISBN:
9780199894710
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199744336.003.0003
Subject:
Psychology, Cognitive Models and Architectures, Human-Technology Interaction

This chapter explains how sensemaking works, and how it plays a role in shaping the point of view a designer brings to a problem. This informed intuition is described in the context of patterns, ... More


Riskwork: Essays on the Organizational Life of Risk Management

Michael Power (ed.)

Published in print:
2016
Published Online:
October 2016
ISBN:
9780198753223
eISBN:
9780191814877
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198753223.001.0001
Subject:
Business and Management, Strategy

This collection of essays deals with the situated management of risk in a wide variety of organizational settings—aviation, mental health, railway project management, energy, toy manufacture, ... More


Mining the Past: Historicizing Organizational Learning and Change

Jeffrey Fear

in Organizations in Time: History, Theory, Methods

Published in print:
2013
Published Online:
January 2014
ISBN:
9780199646890
eISBN:
9780191756320
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199646890.003.0007
Subject:
Business and Management, Organization Studies

If organizational learning is a process of discovery and adaptation, of working through new information and alternatives to come to new conclusions, new knowledge, and new strategies, then historical ... More


Enacted Context

Louise Fitzgerald

in Context in Action and How to Study It: Illustrations from Health Care

Published in print:
2019
Published Online:
August 2019
ISBN:
9780198805304
eISBN:
9780191843419
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198805304.003.0004
Subject:
Business and Management, Organization Studies

This chapter presents a distinct perspective on context, adopting an interactionist view that includes the interaction of context, actors, and action. The chapter traces the gradual development of ... More


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