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What’s Observed in a Rating?: Rankings as Orientation in the Face of Uncertainty

Elena Esposito and David Stark

in The Performance Complex: Competition and Competitions in Social Life

Published in print:
2020
Published Online:
August 2020
ISBN:
9780198861669
eISBN:
9780191893612
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198861669.003.0006
Subject:
Business and Management, HRM / IR, Knowledge Management

Ratings and rankings are criticized for being simplistic, obscurantist, inaccurate, and subjective, yet they are becoming an increasingly influential social form. The authors elaborate the criticisms ... More


A Second-Order Observation of Organizational Deviance

Andrea Fried and Arvind Singhal

in Understanding Deviance in a World of Standards

Published in print:
2020
Published Online:
March 2020
ISBN:
9780198833888
eISBN:
9780191872242
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198833888.003.0002
Subject:
Business and Management, International Business, Knowledge Management

In this chapter, Andrea Fried and Arvind Singhal highlight which novel research questions break ground when taking a second-order perspective on organizational deviance. The concept of the ... More


Understanding Deviance in a World of Standards

Andrea Fried (ed.)

Published in print:
2020
Published Online:
March 2020
ISBN:
9780198833888
eISBN:
9780191872242
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198833888.001.0001
Subject:
Business and Management, International Business, Knowledge Management

Standards have become widespread regulatory tools that promote global trade, innovation, efficiency, and quality. They contribute significantly to the creation of safe, reliable, and high-quality ... More


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