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Introducing the ARC Organizational Strategies

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0004
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter describes the ARC model of three core strategies for developing effective human service organizations. These include (1) embedding guiding organizational principles, (2) providing ... More


Mission-driven versus Rule-driven Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0009
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter explains how mission-driven organizations require that all administrative, managerial, and service provider behavior and decisions contribute to improving the well-being of clients. This ... More


From Control to Collaboration: Mapping School Communities across Diverse Contexts

Claire Smrekar

in Jewish Day Schools, Jewish Communities: A Reconsideration

Published in print:
2009
Published Online:
February 2021
ISBN:
9781904113744
eISBN:
9781800340770
Item type:
chapter
Publisher:
Liverpool University Press
DOI:
10.3828/liverpool/9781904113744.003.0002
Subject:
Religion, Judaism

This chapter explores four different models of school–community relations: co-optation, management, engagement, and coalition. These models are derived from qualitative case studies of public and ... More


Results-oriented versus Process-oriented Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0010
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter explains the ARC principle of being results oriented versus process oriented. The results-oriented principle requires that human service organizations evaluate performance based on how ... More


The Role of Mental Models in Organizational Change

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0008
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter describes ARC’s third strategy of employing mental models. This strategy fosters reasoning and thinking that reinforces the use of ARC’s organizational components and that maintains ... More


Improvement-directed versus Status Quo-directed Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0011
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter explains that members of improvement-directed organizations are never satisfied with the status quo and never stop looking for more effective ways to serve their clients. The principle ... More


Relationship-centered versus Individual-centered Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0013
Subject:
Social Work, Health and Mental Health, Research and Evaluation

The chapter explains that relationship-centered organizations place a priority on developing and sustaining a network of inter-organizational and intra-organizational relationships to serve clients. ... More


Participatory-based versus Authority-based Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0012
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter introduces ARC’s principle of being participatory based. This principle requires the active, open participation of front-line staff, middle managers, and top administrators in decisions ... More


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