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Rules, Routines, and Learning in Organizations

Alfred Kieser

in The Institutions of the Market: Organizations, Social Systems, and Governance

Published in print:
2008
Published Online:
September 2008
ISBN:
9780199231423
eISBN:
9780191710865
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199231423.003.0004
Subject:
Business and Management, Political Economy

This chapter examines the specific interplay of rules and routines in organizational learning. It is argued that rules and routines provide media of organizational learning. Organizational learning ... More


Organizational Learning through Problem Absorption: A Processual View

Sergey E. Osadchiy, Irma Bogenrieder, and Pursey P. M. A. R. Heugens

in Process, Sensemaking, and Organizing

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199594566
eISBN:
9780191595721
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594566.003.0010
Subject:
Business and Management, Organization Studies

In organizations, existing codified rules are often used as the basis for solving new problems even when this means stretching those rules. Such “absorption” of new problems by rules reduces the need ... More


Project Work as a Locus of Learning: The Journey Through Practice

Harry Scarbrough and Jacky Swan

in Community, Economic Creativity, and Organization

Published in print:
2008
Published Online:
January 2009
ISBN:
9780199545490
eISBN:
9780191720093
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199545490.003.0007
Subject:
Business and Management, Organization Studies, Knowledge Management

Many organizations ‘re-invent the wheel’ by failing to capture and spread what has been learned from particular projects. This inability to exploit the learning from projects has worrying ... More


Problemistic Search and (Inter‐)Organizational Learning

Henrich R. Greve

in The Institutions of the Market: Organizations, Social Systems, and Governance

Published in print:
2008
Published Online:
September 2008
ISBN:
9780199231423
eISBN:
9780191710865
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199231423.003.0005
Subject:
Business and Management, Political Economy

This chapter addresses the question of how the institutional environment relates to organizational learning. Two areas of research on organizational change are distinguished: the concept of ... More


The Complexity of Understanding: Constructive and Deviant Learning

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0008
Subject:
Business and Management, Strategy

Chapter 5 examined knowledge as a collectively generated endeavor, a blend of information and experience with gaps and imperfections that require completion by means of educated guesses or hunches. ... More


The New World of UN Peace Operations: Learning to Build Peace?

Thorsten Benner, Stephan Mergenthaler, and Philipp Rotmann

Published in print:
2011
Published Online:
September 2011
ISBN:
9780199594887
eISBN:
9780191729065
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199594887.001.0001
Subject:
Political Science, International Relations and Politics

Peace operations are the UN's flagship activity. Over the past decade, UN blue helmets have been dispatched to evermore challenging environments from the Congo to Timor to perform an expanding set of ... More


KNOWING AND LEARNING IN ORGANIZATIONS

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0007
Subject:
Business and Management, Knowledge Management

The WHO Smallpox Eradication Program (1967-77) showed how cycles of sensemaking, knowledge creation, and decision making supported by a matrix of information management practices enabled the ... More


Knowing and Organizing

Gerardo Patriotta

in Organizational Knowledge in the Making: How Firms Create, Use, and Institutionalize Knowledge

Published in print:
2004
Published Online:
September 2007
ISBN:
9780199275243
eISBN:
9780191719684
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199275243.003.0002
Subject:
Business and Management, Strategy

This chapter reviews the four main perspectives on organizational knowledge: the cognitive approach, knowledge-based approach, situated approach, and ‘techno-science’ approach. The cognitive approach ... More


The Emergence of the Idea of Institutions as Repositories of Knowledge

Geoffrey M. Hodgson

in The Institutions of the Market: Organizations, Social Systems, and Governance

Published in print:
2008
Published Online:
September 2008
ISBN:
9780199231423
eISBN:
9780191710865
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199231423.003.0002
Subject:
Business and Management, Political Economy

This chapter traces the history of the idea of organizational learning back to last quarter of the 19th century. In focuses on George Henry Lewes's concept of the ‘general mind’ and Thorstein ... More


Managing Knowledge into Competence: The Five Learning Cycles of the Competent Organization

Ron Sanchez

in Knowledge Management and Organizational Competence

Published in print:
2003
Published Online:
January 2010
ISBN:
9780199259281
eISBN:
9780191714306
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199259281.003.0001
Subject:
Business and Management, Organization Studies, Knowledge Management

This book explores theoretically sound and practically implementable ideas for effective knowledge management and how knowledge can be converted into increased organizational competence. It draws on ... More


The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Chun Wei Choo

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.001.0001
Subject:
Business and Management, Knowledge Management

The book links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using ... More


Organizational learning

John Child, David Faulkner, and Stephen B. Tallman

in Cooperative Strategy: Managing Alliances, Networks, and Joint Ventures

Published in print:
2005
Published Online:
October 2011
ISBN:
9780199266241
eISBN:
9780191699139
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199266241.003.0013
Subject:
Business and Management, Strategy, Organization Studies

One of the main reasons for forming alliances is that companies attempt to improve their knowledge or the ability to create new knowledge through learning. This chapter introduces the notion of ... More


Crisis Management in a Complex World

Dawn R. Gilpin and Priscilla J. Murphy

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.001.0001
Subject:
Business and Management, Strategy

Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They ... More


Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not

Chris Argyris

Published in print:
2000
Published Online:
October 2011
ISBN:
9780195132861
eISBN:
9780199848645
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195132861.001.0001
Subject:
Business and Management, Knowledge Management

People and organizations continually strive to achieve effective action. But they do not have to do so in isolation. Available to them, especially on non-routine issues of great importance, is a ... More


Complexity, Crisis, and the Expert Organization: Reconfiguring the Dominant Paradigm

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0011
Subject:
Business and Management, Strategy

This chapter brings together three streams of thought — crisis literature, complexity, and organizational learning — showing how their combination extends the thinking about crisis communication. It ... More


Flexibility, The Hallmark of Postmodern Organization

Henk W. Volberda

in Building the Flexible Firm: How to Remain Competitive

Published in print:
1999
Published Online:
October 2011
ISBN:
9780198295952
eISBN:
9780191685163
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198295952.003.0023
Subject:
Business and Management, Strategy, Organization Studies

As competitive change appears to be accelerating, it is important that we adopt a postmodern management perspective so that we can appropriately address the opportunities and needs of an organization ... More


Knowledge-In-The-Making: The ‘Construction’ of Fiat's Melfi Factory

Gerardo Patriotta

in Organizational Knowledge in the Making: How Firms Create, Use, and Institutionalize Knowledge

Published in print:
2004
Published Online:
September 2007
ISBN:
9780199275243
eISBN:
9780191719684
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199275243.003.0005
Subject:
Business and Management, Strategy

This chapter analyses the action-based processes of knowing and organizing surrounding the coming into existence of one of the most advanced car manufacturing plants in the world: Fiat's Melfi ... More


Learning and Innovation in Organizations and Economies

Bart Nooteboom

Published in print:
2001
Published Online:
October 2011
ISBN:
9780199241002
eISBN:
9780191696886
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241002.001.0001
Subject:
Business and Management, Innovation, Organization Studies

This book develops a general ‘logic’, or heuristic of discovery, to explain the emergence of novelty in individual thought, organizations, industries, and economies. It draws on a variety of ... More


A Pragmatic Analysis of the Role of Management Systems in Organizational Learning

Philippe Lorino

in Knowledge Management and Organizational Competence

Published in print:
2003
Published Online:
January 2010
ISBN:
9780199259281
eISBN:
9780191714306
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199259281.003.0009
Subject:
Business and Management, Organization Studies, Knowledge Management

This chapter presents a pragmatic analysis of the role of management and control systems in organizational learning based on the case of a French computer company. The analysis starts with two ... More


Organizational Learning Disabilities and Organizational Amnesia

Sandra L. Bloom and Brian Farragher

in Destroying Sanctuary: The Crisis in Human Service Delivery Systems

Published in print:
2010
Published Online:
January 2011
ISBN:
9780195374803
eISBN:
9780199865420
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195374803.003.0008
Subject:
Social Work, Health and Mental Health

This chapter has a wide focus, covering many of the cognitive problems that are secondary to chronic organizational stress. Stress interferes with organizational learning, organizational memory is ... More


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