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User involvement in personal social services

Ilse Julkunen and Matti Heikkilä

in Making it personal: Individualising activation services in the EU

Published in print:
2007
Published Online:
March 2012
ISBN:
9781861347978
eISBN:
9781447302735
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861347978.003.0005
Subject:
Sociology, Comparative and Historical Sociology

This chapter reviews user involvement in personal social services. It is argued that several ‘degrees’ or ‘levels’ of user involvement should be distinguished. This can range from the user as an ... More


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