Alan Burton-Jones
- Published in print:
- 1999
- Published Online:
- October 2011
- ISBN:
- 9780198296225
- eISBN:
- 9780191685217
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198296225.003.0005
- Subject:
- Business and Management, Knowledge Management, Strategy
Although mediated services are likely to be low on firm-specific knowledge, the level of knowledge supplied is enough to deal with many different aspects. Large firms therefore tend to find sourcing ...
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Although mediated services are likely to be low on firm-specific knowledge, the level of knowledge supplied is enough to deal with many different aspects. Large firms therefore tend to find sourcing arrangements that can manage both people and solutions. The growth and diversity of the mediated services targets individuals who prefer an independent work style. This chapter gives a discussion regarding the market for mediated knowledge supply and how this affects the performance and process management of the firm and its stakeholders. This chapter also presents the industry, occupational, and demographic trends and developments in both staffing services and in outsourcing services.Less
Although mediated services are likely to be low on firm-specific knowledge, the level of knowledge supplied is enough to deal with many different aspects. Large firms therefore tend to find sourcing arrangements that can manage both people and solutions. The growth and diversity of the mediated services targets individuals who prefer an independent work style. This chapter gives a discussion regarding the market for mediated knowledge supply and how this affects the performance and process management of the firm and its stakeholders. This chapter also presents the industry, occupational, and demographic trends and developments in both staffing services and in outsourcing services.
