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Language Training: The Making of the Deficient Worker

Kiran Mirchandani

in Phone Clones: Authenticity Work in the Transnational Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450648
eISBN:
9780801464140
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450648.003.0003
Subject:
Sociology, Occupations, Professions, and Work

This chapter examines the language training undertaken by prospective customer service agents in India before they are allowed to interact with Western customers. Language training is justified in ... More


Natural communication in bonobos: Insights into social awareness and the evolution of language

Zanna Clay and Emilie Genty

in Bonobos: Unique in Mind, Brain, and Behavior

Published in print:
2017
Published Online:
January 2018
ISBN:
9780198728511
eISBN:
9780191795381
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198728511.003.0008
Subject:
Biology, Animal Biology, Biodiversity / Conservation Biology

Our capacity for language is a central aspect of what it means to be human and sets us apart from the rest of the animal kingdom. Given that language does not fossilize, one way to understand how and ... More


Concluding Remarks

George Akita

in Evaluating Evidence: A Positivist Approach to Reading Sources on Modern Japan

Published in print:
2008
Published Online:
November 2016
ISBN:
9780824825607
eISBN:
9780824869328
Item type:
chapter
Publisher:
University of Hawai'i Press
DOI:
10.21313/hawaii/9780824825607.003.0006
Subject:
History, Asian History

This concluding chapter explains that younger scholars are better equipped to handle Japanese language sources than many of the generation that followed the wartime-trained specialists. The ... More


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