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Evolution of Management Thinking and Practice about People, Information, and IT

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0002
Subject:
Business and Management, Information Technology

This chapter examines the three broad schools of management thinking and practice that have, over the course of the last century, shaped the ways people, information, and IT are viewed by managers. ... More


The Complexity of Information and Assimilation: Knowledge and Ignorance

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0007
Subject:
Business and Management, Strategy

This chapter lays the foundations for a historical-contextual decision making that aims beyond tactics and information toward understanding and sensemaking. It does so by looking closely at ... More


The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Chun Wei Choo

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.001.0001
Subject:
Business and Management, Knowledge Management

The book links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using ... More


How Senior Managers Value Information Management Practices

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0004
Subject:
Business and Management, Information Technology

This chapter focuses on how well senior managers perceive their company in managing information to improve business performance. It discusses the underlying information practices associated with the ... More


Information Orientation: The Link to Business Performance

Donald A. Marchand, William J. Kettinger, and John D. Rollins

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.001.0001
Subject:
Business and Management, Information Technology

In today's fast-moving, e-commerce economy, information is power. For years, companies have been investing in IT, expecting to develop their ability to exploit the power of information and achieve ... More


Developing Information Orientation Maturity in Companies

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0008
Subject:
Business and Management, Information Technology

This chapter explores how companies become more mature in their information usage effectiveness. Based on the theoretical underpinnings of each information capability, and the cross-capability ... More


KNOWING AND LEARNING IN ORGANIZATIONS

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0007
Subject:
Business and Management, Knowledge Management

The WHO Smallpox Eradication Program (1967-77) showed how cycles of sensemaking, knowledge creation, and decision making supported by a matrix of information management practices enabled the ... More


Introduction: Managing People, Information, and Technology to Improve Business Performance

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0001
Subject:
Business and Management, Information Technology

This chapter discusses the focus of this book, which is to examine how the interaction of people, information, and technology establishes an orientation towards the use of information within a ... More


The Case Studies

Robin Fincham, James Fleck, Rob Procter, Harry Scarbrough, Margaret Tierney, and Robin Williams

in Expertise and Innovation: Information Technology Strategies in the Financial Services Sector

Published in print:
1995
Published Online:
October 2011
ISBN:
9780198289043
eISBN:
9780191684678
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198289043.003.0003
Subject:
Business and Management, Information Technology, Knowledge Management

This chapter presents case studies on project management in the banking, insurance, and credit card sectors, focusing on four main types of projects: large-scale branch automation systems, ... More


Managing Knowledge

George S. Yip and Audrey J. M. Bink

in Managing Global Customers: An Integrated Approach

Published in print:
2007
Published Online:
October 2011
ISBN:
9780199229833
eISBN:
9780191696374
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199229833.003.0008
Subject:
Business and Management, Strategy, International Business

Knowledge provides a major competitive advantage. Keeping track of knowledge is particularly hard for global accounts, given the geographic nature of this beast. Having larger and more geographically ... More


Corporate Governance in Japan: Institutional Change and Organizational Diversity

Masahiko Aoki, Gregory Jackson, and Hideaki Miyajima (eds)

Published in print:
2007
Published Online:
September 2007
ISBN:
9780199284511
eISBN:
9780191713705
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199284511.001.0001
Subject:
Economics and Finance, South and East Asia

This book uses comparative institutional analysis to explain differences in national economic performance. Countries have their own rules for corporate governance and they have different market ... More


Information, Strategy, and Attention

Thomas H. Davenport

in Competing in the Information Age: Align in the Sand

Published in print:
2003
Published Online:
January 2005
ISBN:
9780195159530
eISBN:
9780199834983
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0195159535.003.0014
Subject:
Economics and Finance, Financial Economics

The availability of excessive amounts of information has left organizations with the challenge of effectively allocating attention to the information and knowledge that matters. Making information ... More


Strategic Alignment as a Process

Jerry N. Luftman

in Competing in the Information Age: Align in the Sand

Published in print:
2003
Published Online:
January 2005
ISBN:
9780195159530
eISBN:
9780199834983
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0195159535.003.0019
Subject:
Economics and Finance, Financial Economics

The most important objective for IT management is to be architects of alignment, linking business and IT. Achieving alignment requires conscious attention by IT and functional management to enhance ... More


Archival Intelligence: Diplomatic Correspondence, Information Overload, and Information Management in Italy, 1450–1650

Filippo de Vivo

in Archives and Information in the Early Modern World

Published in print:
2018
Published Online:
September 2018
ISBN:
9780197266250
eISBN:
9780191869181
Item type:
chapter
Publisher:
British Academy
DOI:
10.5871/bacad/9780197266250.003.0003
Subject:
History, European Early Modern History

The rise of permanent diplomacy in the 15th century and the expansion of diplomatic networks in the 16th resulted in a massive surge in correspondence between ambassadors and their masters back home. ... More


The Science of Managing Our Digital Stuff

Ofer Bergman and Steve Whittaker

Published in print:
2016
Published Online:
May 2017
ISBN:
9780262035170
eISBN:
9780262336291
Item type:
book
Publisher:
The MIT Press
DOI:
10.7551/mitpress/9780262035170.001.0001
Subject:
Society and Culture, Technology and Society

Each of us has an ever-growing collection of personal digital data: documents, emails, Web pages we visited, tasks, contacts, appointments and pictures we took. To use any of this, we have to find ... More


Public protection in practice: Multi-Agency Public Protection Arrangements (MAPPA)

Hazel Kemshall and Jason Wood

in Private and confidential?: Handling personal information in the social and health services

Published in print:
2008
Published Online:
March 2012
ISBN:
9781861349064
eISBN:
9781447303077
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861349064.003.0007
Subject:
Social Work, Health and Mental Health

The late 1990s saw the development of Multi-Agency Public Protection Arrangements (MAPPA) in England and Wales. These arrangements were given legislative force in the 2000 Criminal Justice and Courts ... More


The Afterlife of the Nineteenth-Century Scrapbook: Managing Data and Information

Ellen Gruber Garvey

in Writing with Scissors: American Scrapbooks from the Civil War to the Harlem Renaissance

Published in print:
2012
Published Online:
January 2013
ISBN:
9780195390346
eISBN:
9780199979240
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195390346.003.0008
Subject:
Literature, American, 19th Century Literature

This chapter demonstrates how scrapbooks led the way in materializing an understanding that information was detachable, movable, sortable, and not wedded to the context in which it had been ... More


Introduction

Ellen Gruber Garvey

in Writing with Scissors: American Scrapbooks from the Civil War to the Harlem Renaissance

Published in print:
2012
Published Online:
January 2013
ISBN:
9780195390346
eISBN:
9780199979240
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195390346.003.0001
Subject:
Literature, American, 19th Century Literature

This chapter provides an introduction to nineteenth-century scrapbooks. It describes how newspaper clipping scrapbooks served as a record of how people read and grappled with what they read; the ... More


Central Office Involvement in Colonial Policy

PHILIP MURPHY

in Party Politics and Decolonization: The Conservative Party and British Colonial Policy in Tropical Africa 1951-1964

Published in print:
1995
Published Online:
October 2011
ISBN:
9780198205050
eISBN:
9780191676475
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198205050.003.0006
Subject:
History, British and Irish Modern History, Political History

This chapter considers the ways in which the Conservative Party organization attempted to influence reactions to government policy in colonial Africa, and in a more peripheral way, how it helped to ... More


The Power of Knowledge: How Information and Technology Made the Modern World

Jeremy Black

Published in print:
2014
Published Online:
September 2014
ISBN:
9780300167955
eISBN:
9780300198546
Item type:
book
Publisher:
Yale University Press
DOI:
10.12987/yale/9780300167955.001.0001
Subject:
History, World Modern History

Information is power. For more than five hundred years the success or failure of nations has been determined by a country’s ability to acquire knowledge and technical skill and transform them into ... More


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