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Induction: At an organizational level

Les Gemmell

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0029
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses the importance of induction programmes. The induction programme at the organizational level is an essential constituent of the employment process of every doctor. The programme ... More


Clinical governance and patient safety: An overview

Sarah Hammond

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0001
Subject:
Public Health and Epidemiology, Public Health

This chapter presents an overview of clinical governance. It discusses the meaning of clinical governance, origins of clinical governance, and the regulatory bodies tasked with the assessment of ... More


Clinical guidelines

Gillian C Leng and Chris Connell

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0011
Subject:
Public Health and Epidemiology, Public Health

A clinical guideline is a document designed to support decisions regarding the diagnosis, care, and treatment of a particular disease or condition. The National Institute for Health and Clinical ... More


Training and organization

Lesley Bromley

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0030
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses training in healthcare organizations. The aim of training in healthcare is to improve outcomes for patients. Training should result in individual learning and enhanced ... More


Personnel: Poor clinical performance

Jeremy Mitchell

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0026
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses the poor clinical performance of medical staff, which may impact on the quality of care given to patients and may be related to behaviour, conduct, or health issues. Personal ... More


Risk identification

Elizabeth Haxby and Richard Hartopp

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0003
Subject:
Public Health and Epidemiology, Public Health

Risk identification is key to a comprehensive risk management program that include clinical, operational, and financial risks. All NHS institutions are required by the National Health Service ... More


Clinical audit

David Hunter

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0012
Subject:
Public Health and Epidemiology, Public Health

A clinical audit can be defined as a quality improvement process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and the implementation of ... More


Leadership

Nelson Phillips

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0050
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses leadership in healthcare. Effective leadership in a clinical setting is associated with a range of positive outcomes including better patient outcomes, fewer errors, more ... More


Risk assessment

Alison Lovatt and Mel Johnson

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0004
Subject:
Public Health and Epidemiology, Public Health

Risk assessments are undertaken to estimate the consequences and likelihood of a particular risk being realized. This chapter discusses risk assessment in healthcare, the risk assessment process, ... More


Putting the business into the NHS

Heather Shearer

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0018
Subject:
Public Health and Epidemiology, Public Health

In tax-funded systems such as the NHS, it is important that money is used wisely. NHS services are accountable to the public for the judicious use of funds. This chapter discusses how money flows ... More


Team working

Allan Goldman and Guy Hirst

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0049
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses teamwork in the healthcare setting. There is now sufficient evidence that effective teamwork leads to improved patient outcomes, reduced costs, and improved staff morale. In ... More


Building blocks

Alan Cribb

in Healthcare in Transition: Understanding Key Ideas and Tensions in Contemporary Health Policy

Published in print:
2017
Published Online:
May 2018
ISBN:
9781447323211
eISBN:
9781447323235
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447323211.003.0001
Subject:
Social Work, Health and Mental Health

This introductory chapter presents the notion of a philosophical transition as part of a discussion about ideas being the building blocks of health policy. Using the examples of ‘cure’ and ‘care’, it ... More


Performance management of acute and specialist trusts

Richard Connett

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0022
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses performance management, which is important in ensuring high standards of clinical governance, which in turn drives improvement in patient safety. Performance management is ... More


Risk management standards

Gaynor Pickavance

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0008
Subject:
Public Health and Epidemiology, Public Health

The NHS Litigation Authority (NHSLA) is a Special Health Authority established in 1995 to administer the Clinical Negligence Scheme for Trusts (CNST) and provide a means for NHS organizations to fund ... More


Clinical governance at service level

David James

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0019
Subject:
Public Health and Epidemiology, Public Health

There is currently no universal model of clinical governance (CG) at service delivery level. This chapter discusses a simple approach that allows the concepts of CG to be tailored to various clinical ... More


Revalidation

Judith Hulf and Kirstyn Shaw

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0025
Subject:
Public Health and Epidemiology, Public Health

This chapter focuses on the revalidation process, where all licensed doctors are required to demonstrate periodically their continued fitness to practise, both clinically and in terms of professional ... More


Risk control options

Mary Lane

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0005
Subject:
Public Health and Epidemiology, Public Health

The aim of risk management is to ensure that effective controls are in place to mitigate identified risks. Previous chapters have identified the preliminary stages of the risk management process ... More


Risk assurance

Elizabeth Haxby

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0006
Subject:
Public Health and Epidemiology, Public Health

National Health Service (NHS) Hospital Trusts are required to have in place systems of internal control which identify and control risks to an acceptable level. This chapter discusses risk management ... More


Complaints and claims

Ruth Symons

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0007
Subject:
Public Health and Epidemiology, Public Health

Complaints and claims in the National Health Service (NHS) are managed in accordance with national guidance and legislation. Analysis of complaints and claims data, together with patient-safety ... More


Processes and policies: Directorate level

Catriona Ferguson

in An Introduction to Clinical Governance and Patient Safety

Published in print:
2010
Published Online:
January 2011
ISBN:
9780199558612
eISBN:
9780191595011
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199558612.003.0020
Subject:
Public Health and Epidemiology, Public Health

This chapter discusses clinical directorates and policy development. Clinical directorates are service delivery units led by a general manager, senior nurse manager, and a clinical director. When ... More


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