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A Dispute System Design Perspective on the Future Development of Consumer Dispute Resolution

Jane Williams and Chris Gill

in The New Regulatory Framework for Consumer Dispute Resolution

Published in print:
2016
Published Online:
January 2017
ISBN:
9780198766353
eISBN:
9780191833601
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198766353.003.0018
Subject:
Law, EU Law

This chapter explores the concept of dispute system design in the context of consumer dispute resolution (CDR). While there is a growing literature on dispute system design (DSD) in North America, ... More


Consumer Redress: Implementing the Vision

Christopher Hodges

in The New Regulatory Framework for Consumer Dispute Resolution

Published in print:
2016
Published Online:
January 2017
ISBN:
9780198766353
eISBN:
9780191833601
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198766353.003.0017
Subject:
Law, EU Law

The development of consumer ADR (CDR) is still only in its infancy. The EU has taken the bold step of creating a pan-EU network of CDR bodies. This creates coverage of supply, establishes the ... More


Online Dispute Resolution and Prevention: A Historical Overview

Ethan Katsh and Orna Rabinovich-Einy

in Digital Justice: Technology and the Internet of Disputes

Published in print:
2017
Published Online:
April 2017
ISBN:
9780190464585
eISBN:
9780190464615
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780190464585.003.0002
Subject:
Law, Company and Commercial Law

Chapter 1 provides an overview of the evolution of online dispute resolution (ODR). In the early days of the internet there were relatively few disputes, and social norms were an effective means for ... More


Dispute System Design: The United Nations Compensation Commission

Francis E. McGovern

in War Reparations and the UN Compensation Commission: Designing Compensation After Conflict

Published in print:
2015
Published Online:
April 2015
ISBN:
9780199389735
eISBN:
9780199389759
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199389735.003.0002
Subject:
Law, Human Rights and Immigration, Public International Law

This chapter examines the design of the UNCC from a variety of perspectives: its historical setting, the alternative design approaches that have been taken in other compensation contexts, its design ... More


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