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Introduction

Patrícia Alves de Matos

in Disciplined Agency: Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

Published in print:
2020
Published Online:
May 2021
ISBN:
9781526134981
eISBN:
9781526158413
Item type:
chapter
Publisher:
Manchester University Press
DOI:
10.7765/9781526134998.00008
Subject:
Anthropology, Social and Cultural Anthropology

This chapter introduces the reader to the the Portuguese call centre sector, as well as selected local and national features. The most relevant theoretical frameworks underpinning the book’s analysis ... More


Conclusion

Patrícia Alves de Matos

in Disciplined Agency: Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

Published in print:
2020
Published Online:
May 2021
ISBN:
9781526134981
eISBN:
9781526158413
Item type:
chapter
Publisher:
Manchester University Press
DOI:
10.7765/9781526134998.00015
Subject:
Anthropology, Social and Cultural Anthropology

The concluding chapter begins by providing a brief overview of the most recent developments in the Portuguese call centre sector, followed by a review of the book’s core argument: the Portuguese call ... More


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