Chun Wei Choo
- Published in print:
- 2005
- Published Online:
- September 2007
- ISBN:
- 9780195176780
- eISBN:
- 9780199789634
- Item type:
- chapter
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780195176780.003.0005
- Subject:
- Business and Management, Knowledge Management
Depending on the degree of goal uncertainty and procedural uncertainty, organizational decision making may follow the bounded rationality model, process model, political model, or anarchic model. ...
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Depending on the degree of goal uncertainty and procedural uncertainty, organizational decision making may follow the bounded rationality model, process model, political model, or anarchic model. Individual decision making relies on heuristics that can lead to biases. Group decision making is vulnerable to the tendencies for groupthink, group polarization, and an escalation of commitment. In an attempt to reduce decision uncertainty and complexity, organizations control the creation and use of information by establishing decision premises, rules, and routines for different types of decision situations.Less
Depending on the degree of goal uncertainty and procedural uncertainty, organizational decision making may follow the bounded rationality model, process model, political model, or anarchic model. Individual decision making relies on heuristics that can lead to biases. Group decision making is vulnerable to the tendencies for groupthink, group polarization, and an escalation of commitment. In an attempt to reduce decision uncertainty and complexity, organizations control the creation and use of information by establishing decision premises, rules, and routines for different types of decision situations.
