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Managing Service: Training and the Production of Ambience

Karla A. Erickson

in The Hungry Cowboy: Service and Community in a Neighborhood Restaurant

Published in print:
2009
Published Online:
March 2014
ISBN:
9781604732061
eISBN:
9781604733464
Item type:
chapter
Publisher:
University Press of Mississippi
DOI:
10.14325/mississippi/9781604732061.003.0004
Subject:
Sociology, Occupations, Professions, and Work

This chapter addresses the question of how the social interactions necessary to food service in restaurants can be trained and managed. Interviews were conducted with managers from eight restaurants ... More


Flows and Bumpy Roads

Swati Chattopadhyay

in Unlearning the City: Infrastructure in a New Optical Field

Published in print:
2012
Published Online:
August 2015
ISBN:
9780816679317
eISBN:
9781452947266
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816679317.003.0001
Subject:
Architecture, Architectural Theory and Criticism

This chapter demonstrates the particularity and situatedness of the dominant frameworks that are passed off as global norms and criteria of desirable outcomes, as well as identifies visual and ... More


Discipline and specimenize

Janice Neri

in The Insect and the Image: Visualizing Nature in Early Modern Europe, 1500-1700

Published in print:
2011
Published Online:
August 2015
ISBN:
9780816667642
eISBN:
9781452946603
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816667642.003.0006
Subject:
Art, Art History

This chapter details the book’s efforts to trace the evolution of insects as a subject matter and their role in establishing an artist’s persona, all of which are evident in the making, exhibiting, ... More


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