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Coping with Vertical Disintegration: Customer–Supplier Relations and Producer Strategies in Complex Manufacturing Supply Chains

Gary Herrigel

in Manufacturing Possibilities: Creative Action and Industrial Recomposition in the United States, Germany, and Japan

Published in print:
2010
Published Online:
September 2010
ISBN:
9780199557738
eISBN:
9780191720871
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199557738.003.0005
Subject:
Business and Management, Political Economy

Chapter introduces the problem of vertical disintegration, outlining the basic competitive dynamics that give rise to it. A five fold typology of supplier-customer relations is presented: arms ... More


Work and Employment Relations in the Smaller Component Subcontractors: Distinctive Pressures and Contrasting Trajectories

Tony Elger and Chris Smith

in Assembling Work: Remaking Factory Regimes in Japanese Multinationals in Britain

Published in print:
2005
Published Online:
September 2007
ISBN:
9780199241514
eISBN:
9780191714405
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241514.003.0008
Subject:
Business and Management, International Business

This chapter analyses the evolution of management policies and work and employment relations in two smaller Japanese sub-contractors. Both firms were tightly constrained by customer-supplier ... More


The Customer Relations Factory

Simon Head

in The New Ruthless Economy: Work and Power in the Digital Age

Published in print:
2005
Published Online:
October 2011
ISBN:
9780195179835
eISBN:
9780199850211
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195179835.003.0005
Subject:
Economics and Finance, Behavioural Economics

This chapter examines the importance of customer relations management (CRM) in the new economy in the U.S. It states that CRM has moved forward to the center of corporate strategy and the ... More


Introduction

Richard Coopey and Donald Clarke

in 3i Fifty Years Investing in Industry

Published in print:
1995
Published Online:
October 2011
ISBN:
9780198289449
eISBN:
9780191684708
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198289449.003.0001
Subject:
Business and Management, Business History

This chapter provides a historical perspective of the development of 3i and its impact on British industry. The institution, established initially as the Industrial and Commercial Finance Corporation ... More


e-Business and the New Economy

Manuel Castells

in The Internet Galaxy: Reflections on the Internet, Business, and Society

Published in print:
2002
Published Online:
September 2011
ISBN:
9780199255771
eISBN:
9780191698279
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199255771.003.0004
Subject:
Business and Management, Information Technology

This chapter defines e-Business as any business activity whose performance of the key operations of management, financing innovation, production, distribution, sales, employee relations, and customer ... More


The Big Sell

in Consumer Chronicles: Cultures of Consumption in Modern French Literature

Published in print:
2011
Published Online:
June 2013
ISBN:
9781846314872
eISBN:
9781846317156
Item type:
chapter
Publisher:
Liverpool University Press
DOI:
10.5949/UPO9781846317156.009
Subject:
Literature, European Literature

Aside from department stores, some groups of small shopkeepers offered an alternative to unattractive little shops in France. These shopkeepers assembled in arcades and provided a more congenial ... More


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