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Using Power in the Workplace

Virginia Doellgast

in Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450471
eISBN:
9780801463976
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450471.003.0003
Subject:
Sociology, Occupations, Professions, and Work

This chapter examines the strategies employed by U.S. and German telecommunications firms and their subcontractors to reorganize call center jobs in hope of improving the productivity and quality of ... More


Spaces of Exception: Violence, Technology, and the Transgressive Gendered Body in India’s Global Call Centers

Radha S. Hegde

in Circuits of Visibility: Gender and Transnational Media Cultures

Published in print:
2011
Published Online:
March 2016
ISBN:
9780814737309
eISBN:
9780814744680
Item type:
chapter
Publisher:
NYU Press
DOI:
10.18574/nyu/9780814737309.003.0010
Subject:
Society and Culture, Media Studies

This chapter examines how the neoliberal economy permeates into everyday practices of local lives, enabled by the support of local infrastructures. As India defines its place in the global economy as ... More


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