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The Labyrinths of Information: Challenging the Wisdom of Systems

Claudio Ciborra

Published in print:
2004
Published Online:
September 2007
ISBN:
9780199275267
eISBN:
9780191714399
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199275267.001.0001
Subject:
Business and Management, Information Technology

The use of information and communication technologies (ICT) in organizations and the management of their impact has been the traditional domain of computer specialists and management consultants. The ... More


Co-Design in Action: Knowledge Sharing, Mediation, and Learning

Jane E. Millar

in Inside the Communication Revolution: Evolving Patterns of Social and Technical Interaction

Published in print:
2002
Published Online:
October 2011
ISBN:
9780198296553
eISBN:
9780191685231
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198296553.003.0008
Subject:
Business and Management, Information Technology, Innovation

Various forms of mediation are found to have effects on knowledge sharing and collaborative participation learning in the design processes of business. This chapter looks into the interrelationships ... More


Understanding Business Process Reengineering as Planned Organizational Transformation

Terry McNulty and Ewan Ferlie

in Reengineering Health Care: The Complexities of Organizational Transformation

Published in print:
2004
Published Online:
October 2011
ISBN:
9780199269075
eISBN:
9780191699351
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199269075.003.0002
Subject:
Business and Management, Public Management, Organization Studies

Business process reengineering (BPR) is defined as the ‘the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of ... More


A Framework for Action

Marc H. Meyer

in The Fast Path to Corporate Growth: Leveraging Knowledge and Technologies to New Market Applications

Published in print:
2007
Published Online:
October 2011
ISBN:
9780195180862
eISBN:
9780199851270
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195180862.003.0003
Subject:
Business and Management, Knowledge Management

Ideas are essential for growth, but even great ideas are insufficient for success. What many companies studied lacked was an effective framework, or process, for developing those ideas into viable ... More


Reengineering Health Care: The Complexities of Organizational Transformation

Terry McNulty and Ewan Ferlie

Published in print:
2004
Published Online:
October 2011
ISBN:
9780199269075
eISBN:
9780191699351
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199269075.001.0001
Subject:
Business and Management, Public Management, Organization Studies

Organizations are being urged to experiment with new structures and processes. A ‘process perspective’ on organizing is emerging as a major challenge to ‘functional’ principles of organizing ... More


Introduction and Key Themes

Terry McNulty and Ewan Ferlie

in Reengineering Health Care: The Complexities of Organizational Transformation

Published in print:
2004
Published Online:
October 2011
ISBN:
9780199269075
eISBN:
9780191699351
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199269075.003.0001
Subject:
Business and Management, Public Management, Organization Studies

Business Process Reengineering (BPR) was used to implement transformatory change in the Leicester Royal Infirmary, a large National Health Service (NHS) teaching hospital in the UK. This NHS Trust ... More


English in Philippine call centers and BPO operations: Issues, opportunities and research

Jane Lockwood, Helen Price, and Gail Forey

in Philippine English: Linguistic and Literary

Published in print:
2008
Published Online:
September 2011
ISBN:
9789622099470
eISBN:
9789882207264
Item type:
chapter
Publisher:
Hong Kong University Press
DOI:
10.5790/hongkong/9789622099470.003.0012
Subject:
Linguistics, Sociolinguistics / Anthropological Linguistics

This chapter provides an overview of some of the current practices and issues relating to English language and communication, based on research in the Business Process Outsourcing (BPO) industry ... More


Global production networks and cooperation

John Child, David Faulkner, Stephen Tallman, and Linda Hsieh

in Cooperative Strategy: Managing Alliances and Networks

Published in print:
2019
Published Online:
June 2019
ISBN:
9780198814634
eISBN:
9780191852374
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780198814634.003.0007
Subject:
Business and Management, Strategy

Chapter 7 addresses the use of cooperative strategies and organizations in the development of global value-adding chains and networks. These global networks comprise not only component manufacture, ... More


Introduction

in Steel, Ships and Men: Cammell Laird, 1824–1993

Published in print:
1998
Published Online:
September 2014
ISBN:
9780853239123
eISBN:
9781781380765
Item type:
chapter
Publisher:
Liverpool University Press
DOI:
10.5949/UPO9781846314131.002
Subject:
History, Economic History

This introductory chapter discusses the theme of this volume, which is the history of the shipbuilding company Cammell Laird from 1824 to 1933. This volume explores the challenges and adjustments ... More


Save our Hospital!

Christopher Pollitt

in New Perspectives on Public Services: Place and Technology

Published in print:
2012
Published Online:
April 2015
ISBN:
9780199603831
eISBN:
9780191806797
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:osobl/9780199603831.003.0006
Subject:
Business and Management, Public Management

This chapter examines the Total Place Programme applied to hospitals. It discusses the key factors that lead to hospital reconfiguration; general trends in Europe and in the US; patterns of change in ... More


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