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THE MANAGEMENT OF LEARNING: ORGANIZATIONS AS KNOWLEDGE-CREATING ENTERPRISES

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0004
Subject:
Business and Management, Knowledge Management

An organization possesses three kinds of knowledge: tacit or personal knowledge; explicit or codified knowledge, and cultural knowledge in its beliefs and norms. An organization can create new ... More


The Relationship Advantage: Information Technologies, Sourcing, and Management

Thomas Kern and Leslie P. Willcocks

Published in print:
2001
Published Online:
October 2011
ISBN:
9780199241927
eISBN:
9780191696985
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241927.001.0001
Subject:
Business and Management, Information Technology

The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy ... More


Global Relationship Management at Xerox Corporation

Thomas Kern and Leslie P. Willcocks

in The Relationship Advantage: Information Technologies, Sourcing, and Management

Published in print:
2001
Published Online:
October 2011
ISBN:
9780199241927
eISBN:
9780191696985
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241927.003.0003
Subject:
Business and Management, Information Technology

This chapter discusses a case study of Xerox Corporation's outsourcing arrangement with EDS. In 1994, Xerox contracted EDS for $3.2 billion to handle its information technology (IT) requirements ... More


Relationship Management: A Cross-Case Perspective

Thomas Kern and Leslie P. Willcocks

in The Relationship Advantage: Information Technologies, Sourcing, and Management

Published in print:
2001
Published Online:
October 2011
ISBN:
9780199241927
eISBN:
9780191696985
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241927.003.0008
Subject:
Business and Management, Information Technology

This chapter presents a cross-case analysis of the case studies discussed in Chapters 3–7. A cross-case analysis provides further insights into the relevance and strength of factors in any causal ... More


Mapping the Organizational Terrain

DAVID A. NADLER, michael l. tushman, and mark b. nadler

in Competing by Design: The Power of Organizational Architecture

Published in print:
1997
Published Online:
October 2011
ISBN:
9780195099171
eISBN:
9780199854868
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195099171.003.0002
Subject:
Business and Management, Organization Studies

Although the top management of Xerox was able to devise a new strategy, the company continued to operate as a “functional machine” that undermined how employees at lower levels were not able to ... More


Designing at the Enterprise Level

DAVID A. NADLER, michael l. tushman, and mark b. nadler

in Competing by Design: The Power of Organizational Architecture

Published in print:
1997
Published Online:
October 2011
ISBN:
9780195099171
eISBN:
9780199854868
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195099171.003.0007
Subject:
Business and Management, Organization Studies

The new strategic design that the Xerox Corporation attempted to employ involved focusing more on customer needs, hastening their operations, and increasing and improving productivity. However, Xerox ... More


Research and Development

Barry M. Katz

in Make It New: The History of Silicon Valley Design

Published in print:
2015
Published Online:
May 2016
ISBN:
9780262029636
eISBN:
9780262330923
Item type:
chapter
Publisher:
The MIT Press
DOI:
10.7551/mitpress/9780262029636.003.0002
Subject:
Business and Management, Business History

Design surely had a role in shaping the computer, but far more important was the role of the computer in shaping design. This chapter studies the involvement of designers at two labs that formed the ... More


The Genealogy of Design

Barry M. Katz

in Make It New: The History of Silicon Valley Design

Published in print:
2015
Published Online:
May 2016
ISBN:
9780262029636
eISBN:
9780262330923
Item type:
chapter
Publisher:
The MIT Press
DOI:
10.7551/mitpress/9780262029636.003.0004
Subject:
Business and Management, Business History

During the 1980s and ’90s consultancies including IDEO, frogdesign, and Lunar Design grew rapidly and had begun to turn the San Francisco Bay Area from a negligible presence in the design world into ... More


Divining a Digital Future: Mess and Mythology in Ubiquitous Computing

Paul Dourish and Genevieve Bell

Published in print:
2011
Published Online:
August 2013
ISBN:
9780262015554
eISBN:
9780262295345
Item type:
book
Publisher:
The MIT Press
DOI:
10.7551/mitpress/9780262015554.001.0001
Subject:
Computer Science, Programming

Ubiquitous computing (or ubicomp) is the label for a “third wave” of computing technologies. Following the eras of the mainframe computer and the desktop PC, it is characterized by small and powerful ... More


Agents: The Lord of (the) Things

Markus Krajewski

in The Server: A Media History from the Present to the Baroque

Published in print:
2018
Published Online:
May 2019
ISBN:
9780300180817
eISBN:
9780300186802
Item type:
chapter
Publisher:
Yale University Press
DOI:
10.12987/yale/9780300180817.003.0007
Subject:
Society and Culture, Media Studies

This chapter considers the forms subalterns assume under the conditions of advanced technology. As servers, demons, or other virtual creatures, they work without being seen or ever taking a break. By ... More


Barbara Turner Smith’s Haunting (2005)1

Kristine Stiles

in Concerning Consequences: Studies in Art, Destruction, and Trauma

Published in print:
2016
Published Online:
September 2017
ISBN:
9780226774510
eISBN:
9780226304403
Item type:
chapter
Publisher:
University of Chicago Press
DOI:
10.7208/chicago/9780226304403.003.0015
Subject:
Art, Art Theory and Criticism

This chapter examines the haunted presence in Barbara Turner Smith's art and life. Haunting permeates and informs Smith's work. From her early Xerox photocopy books and black paintings to ... More


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