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ARC Infrastructure, Preparation, and Key Strategies for Creating Effective Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0006
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter describes the infrastructure and strategies that compose the ARC model. The first strategy embeds ARC’s five principles. The second strategy introduces component tools to establish key ... More


Introducing the ARC Organizational Strategies

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0004
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter describes the ARC model of three core strategies for developing effective human service organizations. These include (1) embedding guiding organizational principles, (2) providing ... More


Mission-driven versus Rule-driven Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0009
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter explains how mission-driven organizations require that all administrative, managerial, and service provider behavior and decisions contribute to improving the well-being of clients. This ... More


Relationship-centered versus Individual-centered Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0013
Subject:
Social Work, Health and Mental Health, Research and Evaluation

The chapter explains that relationship-centered organizations place a priority on developing and sustaining a network of inter-organizational and intra-organizational relationships to serve clients. ... More


Participatory-based versus Authority-based Human Service Organizations

Anthony L. Hemmelgarn and Charles Glisson

in Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC mode

Published in print:
2018
Published Online:
June 2018
ISBN:
9780190455286
eISBN:
9780190455316
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/oso/9780190455286.003.0012
Subject:
Social Work, Health and Mental Health, Research and Evaluation

This chapter introduces ARC’s principle of being participatory based. This principle requires the active, open participation of front-line staff, middle managers, and top administrators in decisions ... More


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