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Untrained Workers, Unfit Managers

Dan Zuberi

in Cleaning Up: How Hospital Outsourcing Is Hurting Workers and Endangering Patients

Published in print:
2013
Published Online:
August 2016
ISBN:
9780801450723
eISBN:
9780801469824
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450723.003.0004
Subject:
Sociology, Health, Illness, and Medicine

This chapter examines ways that outsourcing has eroded work quality. More specifically, it looks at how outsourced support workers and their supervisors are simply no longer prepared to get the job ... More


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