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The Harms of Work: An Ultra-Realist Account of the Service Economy

Anthony Lloyd

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
book
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.001.0001
Subject:
Sociology, Occupations, Professions, and Work

This book provides a qualitative account of working conditions within the contemporary service economy. As the largest employer in the modern labour market, investigating its realities demonstrates a ... More


Introduction

Anthony Lloyd

in The Harms of Work: An Ultra-Realist Account of the Service Economy

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.003.0001
Subject:
Sociology, Occupations, Professions, and Work

This chapter introduces the themes and issues at the heart of the book. Starting with an account of Sports Direct and its recent publicity for treatment of employees, this chapter establishes the ... More


The post-industrial economy and housing

Stuart Lowe

in The Housing Debate

Published in print:
2011
Published Online:
May 2012
ISBN:
9781847422736
eISBN:
9781447305514
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781847422736.003.0005
Subject:
Sociology, Urban and Rural Studies

Globalisation compelled the UK economy into a phase of rapid restructuring, turning away from the old industries in manufacturing and mining and towards a knowledge economy based around services. ... More


Conclusion

Anthony Lloyd

in The Harms of Work: An Ultra-Realist Account of the Service Economy

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.003.0009
Subject:
Sociology, Occupations, Professions, and Work

The conclusion offers a comprehensive summary of the arguments presented in the previous pages. The chapter highlights the various management practices and labour market conditions within the service ... More


Conclusion: Authenticity Work in the Transnational Service Economy

Kiran Mirchandani

in Phone Clones: Authenticity Work in the Transnational Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450648
eISBN:
9780801464140
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450648.003.0008
Subject:
Sociology, Occupations, Professions, and Work

This book has explored the authenticity work of customer service workers in India, revealing the proactive, conscious, and continual negotiation of sameness and difference that characterizes the ... More


Conclusion: Class, Culture, And The Service Theater

Rachel Sherman

in Class Acts: Service and Inequality in Luxury Hotels

Published in print:
2007
Published Online:
March 2012
ISBN:
9780520247819
eISBN:
9780520939608
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520247819.003.0008
Subject:
Sociology, Social Stratification, Inequality, and Mobility

This concluding chapter considers the following questions. How can the dynamics of production-consumption in the luxury hotel aid in the better understanding of the legitimacy of class inequality in ... More


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