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The Harms of Work: An Ultra-Realist Account of the Service Economy

Anthony Lloyd

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
book
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.001.0001
Subject:
Sociology, Occupations, Professions, and Work

This book provides a qualitative account of working conditions within the contemporary service economy. As the largest employer in the modern labour market, investigating its realities demonstrates a ... More


Introduction

Anthony Lloyd

in The Harms of Work: An Ultra-Realist Account of the Service Economy

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.003.0001
Subject:
Sociology, Occupations, Professions, and Work

This chapter introduces the themes and issues at the heart of the book. Starting with an account of Sports Direct and its recent publicity for treatment of employees, this chapter establishes the ... More


Conclusion

Anthony Lloyd

in The Harms of Work: An Ultra-Realist Account of the Service Economy

Published in print:
2018
Published Online:
May 2019
ISBN:
9781529204018
eISBN:
9781529204063
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781529204018.003.0009
Subject:
Sociology, Occupations, Professions, and Work

The conclusion offers a comprehensive summary of the arguments presented in the previous pages. The chapter highlights the various management practices and labour market conditions within the service ... More


Conclusion: Authenticity Work in the Transnational Service Economy

Kiran Mirchandani

in Phone Clones: Authenticity Work in the Transnational Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450648
eISBN:
9780801464140
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450648.003.0008
Subject:
Sociology, Occupations, Professions, and Work

This book has explored the authenticity work of customer service workers in India, revealing the proactive, conscious, and continual negotiation of sameness and difference that characterizes the ... More


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