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Process-Based Organizations in the UK Public Services? Prospects for the Future

Terry McNulty and Ewan Ferlie

in Reengineering Health Care: The Complexities of Organizational Transformation

Published in print:
2004
Published Online:
October 2011
ISBN:
9780199269075
eISBN:
9780191699351
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199269075.003.0010
Subject:
Business and Management, Public Management, Organization Studies

This chapter discusses whether process-based organization and the notion of New Public Management (NPM) complement or contradict each other. We re-visit the earlier analysis of the UK NPM and ... More


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