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Answering Machine

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0001
Subject:
Sociology, Race and Ethnicity

This chapter looks at how a newly arrived immigrant tries to handle a rude customer who is both abusive and unreasonable.


Don’t Buy It

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0013
Subject:
Sociology, Race and Ethnicity

In this chapter, the author talks a customer out of buying something he wanted. He did that not because he didn’t want the customer to buy, but because he didn’t know how to sell. The customer ... More


The Makers of American Chinese Food

Yong Chen

in Chop Suey, USA: The Story of Chinese Food in America

Published in print:
2014
Published Online:
November 2015
ISBN:
9780231168922
eISBN:
9780231538169
Item type:
chapter
Publisher:
Columbia University Press
DOI:
10.7312/columbia/9780231168922.003.0006
Subject:
Sociology, Race and Ethnicity

The rise to prominence of American Chinese food in turn-of-the-century markets was shaped by the interplay between Chinese restaurant owners and their non-Chinese consumers. This chapter first ... More


Don’t Sue Me!

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0024
Subject:
Sociology, Race and Ethnicity

This chapter discusses suing culture in the United States of America. An irate customer threatens to sue the store if the author refused to do what she wanted.


Post-Christmas Blues

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0025
Subject:
Sociology, Race and Ethnicity

In this chapter, the author finds himself in the middle of an awkward situation when a colleague sells a cellphone plan to a customer without telling him the complete truth. When the customer asked ... More


“I’m Not a Dirty Crack Dealer”: Purity and Impurity in the Drug Market

Sandra M. Bucerius

in Unwanted: Muslim Immigrants, Dignity and Drug Dealing

Published in print:
2014
Published Online:
September 2014
ISBN:
9780199856473
eISBN:
9780199398133
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199856473.003.0005
Subject:
Sociology, Law, Crime and Deviance, Race and Ethnicity

Leaning on Mary Douglas’ concepts of purity and impurity and Max Weber’s concept of irrationalities, this chapter examines how the actors in markets do not always have utilitarian reasons for their ... More


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