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  • American History: 20th Century x
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The Improvement Business Coalesces

Richard Harris

in Building a Market: The Rise of the Home Improvement Industry, 1914-1960

Published in print:
2012
Published Online:
September 2013
ISBN:
9780226317663
eISBN:
9780226317687
Item type:
chapter
Publisher:
University of Chicago Press
DOI:
10.7208/chicago/9780226317687.003.0011
Subject:
History, American History: 20th Century

Although owners had always maintained their homes, the home improvement industry did not become recognized until the early 1950s, when it began to draw the attention of retailers, advertisers, ... More


The Quest for Quality

Maury Klein

in Union Pacific: The Reconfiguration: America's Greatest Railroad from 1969 to the Present

Published in print:
2011
Published Online:
March 2015
ISBN:
9780195369892
eISBN:
9780190254636
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:osobl/9780195369892.003.0019
Subject:
History, American History: 20th Century

This chapter examines the implementation of the Total Quality System (TQS) at Union Pacific Railroad under new chairman Mike Walsh as part of his emphasis on quality management. Walsh knew from ... More


The Problem

Maury Klein

in Union Pacific: The Reconfiguration: America's Greatest Railroad from 1969 to the Present

Published in print:
2011
Published Online:
March 2015
ISBN:
9780195369892
eISBN:
9780190254636
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:osobl/9780195369892.003.0021
Subject:
History, American History: 20th Century

This chapter examines the changes implemented by Mike Walsh at Union Pacific Railroad as its new chairman. Walsh laid out an ambitious agenda for a company still struggling to absorb past changes. ... More


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