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  • Constitutional and Administrative Law x
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Better Government: Charter Standards, Open Government and Good Administration

Terence Daintith and Alan Page

in The Executive in the Constitution: Structure, Autonomy, and Internal Control

Published in print:
1999
Published Online:
March 2012
ISBN:
9780198268703
eISBN:
9780191683558
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198268703.003.0011
Subject:
Law, Constitutional and Administrative Law

This chapter focuses on the Citizen's Charter, which was relaunched in June 1998 as Service First. It also considers freedom of information, an issue which has long preceded notions of client or user ... More


Citizens, Consumers, and Public Services

Peter Vincent-Jones

in The New Public Contracting: Regulation, Responsiveness, Relationality

Published in print:
2006
Published Online:
March 2012
ISBN:
9780199291274
eISBN:
9780191700606
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199291274.003.0008
Subject:
Law, Constitutional and Administrative Law

This chapter focuses on the relationships between citizens and consumers on the one hand, and the various public and private bodies involved in the organisation and delivery of public services on the ... More


Consumer Accountability

Ian Leigh

in Law, Politics, and Local Democracy

Published in print:
2000
Published Online:
March 2012
ISBN:
9780198256984
eISBN:
9780191681714
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198256984.003.0005
Subject:
Law, Constitutional and Administrative Law

This chapter deals with consumer accountability. It suggests that the development of consumerist devices was the most important legacy to democratic practices of the past two decades, although ... More


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