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Contented Customers in a Supermarket of Possibilities

Paul U. Unschuld

in What Is Medicine?: Western and Eastern Approaches to Healing

Published in print:
2009
Published Online:
May 2012
ISBN:
9780520257658
eISBN:
9780520944701
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520257658.003.0096
Subject:
Anthropology, Medical Anthropology

It is astonishing that modern Western medicine works for the Chinese and the traditional Chinese medicine (TCM) works for the citizens of industrialized Western nations. This indicates a cultural ... More


Answering Machine

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0001
Subject:
Sociology, Race and Ethnicity

This chapter looks at how a newly arrived immigrant tries to handle a rude customer who is both abusive and unreasonable.


Don’t Buy It

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0013
Subject:
Sociology, Race and Ethnicity

In this chapter, the author talks a customer out of buying something he wanted. He did that not because he didn’t want the customer to buy, but because he didn’t know how to sell. The customer ... More


A Brief, and Subjective, History of Waitressing

Alison Owings

in Hey, Waitress!: The USA from the Other Side of the Tray

Published in print:
2002
Published Online:
March 2012
ISBN:
9780520217508
eISBN:
9780520931220
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520217508.003.0002
Subject:
Sociology, Occupations, Professions, and Work

This chapter serves as a brief account of the history of waitressing in the United States. It shows that the first waitresses during the 1620s worked in taverns, and that serving spirits to the ... More


High Ends

Alison Owings

in Hey, Waitress!: The USA from the Other Side of the Tray

Published in print:
2002
Published Online:
March 2012
ISBN:
9780520217508
eISBN:
9780520931220
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520217508.003.0005
Subject:
Sociology, Occupations, Professions, and Work

This chapter studies the stories of waitresses who have experienced stress while on the job due to money and the behavior of the customers. It describes the behavior of the various customers who eat ... More


Diners and Downward

Alison Owings

in Hey, Waitress!: The USA from the Other Side of the Tray

Published in print:
2002
Published Online:
March 2012
ISBN:
9780520217508
eISBN:
9780520931220
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520217508.003.0007
Subject:
Sociology, Occupations, Professions, and Work

This chapter focuses on waitresses in diners, which started out as lunch wagons on wheels. It shows that diner waitresses used to enjoy good tips, but now they can encounter several nasty customers ... More


Don’t Sue Me!

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0024
Subject:
Sociology, Race and Ethnicity

This chapter discusses suing culture in the United States of America. An irate customer threatens to sue the store if the author refused to do what she wanted.


Post-Christmas Blues

Deepak Singh

in How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage

Published in print:
2017
Published Online:
September 2017
ISBN:
9780520293304
eISBN:
9780520966475
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520293304.003.0025
Subject:
Sociology, Race and Ethnicity

In this chapter, the author finds himself in the middle of an awkward situation when a colleague sells a cellphone plan to a customer without telling him the complete truth. When the customer asked ... More


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