Jump to ContentJump to Main Navigation

You are looking at 1-1 of 1 items

  • Keywords: service economy x
  • University Presses: Cornell University Press x
  • Cornell University Press x
Clear All Modify Search

View:

Conclusion: Authenticity Work in the Transnational Service Economy

Kiran Mirchandani

in Phone Clones: Authenticity Work in the Transnational Service Economy

Published in print:
2012
Published Online:
August 2016
ISBN:
9780801450648
eISBN:
9780801464140
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801450648.003.0008
Subject:
Sociology, Occupations, Professions, and Work

This book has explored the authenticity work of customer service workers in India, revealing the proactive, conscious, and continual negotiation of sameness and difference that characterizes the ... More


View: