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Berkshire Beyond BuffettThe Enduring Value of Values$
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Lawrence Cunningham

Print publication date: 2014

Print ISBN-13: 9780231170048

Published to University Press Scholarship Online: November 2015

DOI: 10.7312/columbia/9780231170048.001.0001

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date: 14 December 2017

Reputation

Reputation

Chapter:
(p.59) 5 Reputation
Source:
Berkshire Beyond Buffett
Author(s):

Lawrence A. Cunningham

Publisher:
Columbia University Press
DOI:10.7312/columbia/9780231170048.003.0005

This chapter underscores the importance of investing in reputation through the experiences of the following Berkshire subsidiaries: the manufactured housing company Clayton Homes Inc., the furniture company Jordan’s Furniture, the paint maker Benjamin Moore, and the building products manufacturer and marketer, Johns Manville. It argues that integrity is not easy to maintain. While people generally say they want things such as a clean environment and safe workplaces, they are not always willing to pay for them. If they did, all businesses would readily choose the moral high ground and pass the costs on to customers. But reality poses challenges for businesses simultaneously to protect consumers, secure employees, control habitats, and deliver shareholder returns.

Keywords:   Clayton Homes, Jordan’s Furniture, Benjamin Moore, Johns Manville, Berkshire Hathaway, business reputation

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