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Leading change
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Leading change: A guide to whole systems working

Margaret Attwood

Abstract

There is continuing government pressure on public services to ‘reform’ and change. Expectations of new forms and standards of delivery, joined-up practice, and the re-connection of services to users are high. Unfortunately, many policy makers have become dangerously reliant on mechanistic top-down audit and inspection regimes as the means of implementation. This book sets out to redress the balance. It argues that whole systems approaches are required to lead the changes towards the demands for new service configurations, partnership working, and local and neighbourhood governance. The book ou ... More

Keywords: public services, joined-up practice, top-down audit, top-down inspection, service configurations, partnership working, local governance, neighbourhood governance, good practice, joined-up working

Bibliographic Information

Print publication date: 2003 Print ISBN-13: 9781861344496
Published to University Press Scholarship Online: March 2012 DOI:10.1332/policypress/9781861344496.001.0001

Authors

Affiliations are at time of print publication.

Margaret Attwood, author