This chapter examines the views of welfare-service users on conditionality, which is concerned with the relationship between citizenship rights and responsibilities. It considers a ‘principle of conditionality’ within the three areas of welfare under discussion (healthcare, housing, and social security). The chapter also examines the related question of whether or not the respondents think it is reasonable for the state to use means tests (a form of financial conditionality) in order to limit access to public welfare, by looking at two issues: the provision of long-term residential care for older citizens and the ‘problem’ of personal savings. Furthermore, it considers the issue of an unconditional citizen's income and also the possible extension of highly conditional welfare into the areas of fiscal and occupational benefits. The most significant finding of the chapter is that the degree to which the respondents see the imposition of a principle of conditionality as fair depends extensively on the area of welfare in which it is applied.
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