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Speaking to powerAdvocacy for health and social care$
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David Donnison

Print publication date: 2009

Print ISBN-13: 9781847420381

Published to University Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781847420381.001.0001

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date: 17 August 2017

Making advocacy accountable

Making advocacy accountable

Chapter:
(p.125) eight Making advocacy accountable
Source:
Speaking to power
Author(s):

David Donnison

Publisher:
Policy Press
DOI:10.1332/policypress/9781847420381.003.0009

This chapter discusses how the work of advocates and the agencies employing them should be evaluated. It identifies three standpoints from which advocacy should be made accountable: (i) bottom-up accountability: to clients, their families, and the public at large; (ii) top-down accountability: to officials of the commissioning agencies, the government, and ultimately to all of us as voters and taxpayers; and (iii) accountability to the governors, manager, and staff of the agency itself. The issue of accreditation is also considered.

Keywords:   advocacy services, advocates, advocacy agency, accreditation

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