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The Present

Mark Currie

in About Time: Narrative, Fiction and the Philosophy of Time

Published in print:
2006
Published Online:
March 2012
ISBN:
9780748624249
eISBN:
9780748652037
Item type:
chapter
Publisher:
Edinburgh University Press
DOI:
10.3366/edinburgh/9780748624249.003.0002
Subject:
Literature, Criticism/Theory

This chapter addresses the contemporary novel in the context of social theories of time and philosophical accounts of time. It also argues against the predominance of ‘retrospective’ models of ... More


Answering the Call

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0001
Subject:
Sociology, Culture

This chapter explores the postcolonial context of newly-mediated global intimacies generated by the call center industry, which generate unprecedented time-space relations. Telecommunication-based ... More


The Rhythm of Ambition: Power Temporalities and the Production of the Call Center Agent in U.S. Popular Culture

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0002
Subject:
Sociology, Culture

Rhetorical readings of ten reality-based documentaries (2004-2011) reveal the “power temporalities” that animate U.S. representations of outsourcing. These programs circulate neocolonial, racialized, ... More


Time-Space (and Digital) Compression: Software Formats, Musical Networks, and the Reorganization of the Music Industry

Andrew Leyshon

in Reformatted: Code, Networks, and the Transformation of the Music Industry

Published in print:
2014
Published Online:
August 2014
ISBN:
9780199572410
eISBN:
9780191783180
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199572410.003.0002
Subject:
Business and Management, Information Technology

This chapter examines the geographical and organizational consequences of the emergence of software formats such as MP3 and internet distribution systems. It draws attention to the role of space and ... More


The Fate of Markets: Materiality and the Construction of Values

Janelle Knox-Hayes

in The Cultures of Markets: The Political Economy of Climate Governance

Published in print:
2016
Published Online:
August 2016
ISBN:
9780198718451
eISBN:
9780191787737
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198718451.003.0008
Subject:
Business and Management, Political Economy, Public Management

Chapter 8 comments on the role of markets in stimulating or neglecting the materiality of economic and financial productivity. The markets are shaped by culture, but also build a culture of resource ... More


In the Name of the Father, the Globalization, and the Holy City, Amen!

Ipsita Chatterjee

in Spectacular Cities: Religion, Landscape, and the Dialectics of Globalization

Published in print:
2016
Published Online:
June 2016
ISBN:
9780199465132
eISBN:
9780199086825
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199465132.003.0003
Subject:
Sociology, Urban and Rural Studies, Economic Sociology

This chapter explores the existing literature on globalization. Some understand globalization as an economic process seen as neoliberalization. Others focus on the cultural aspects of globalization, ... More


Returning the Call

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0006
Subject:
Sociology, Culture

Follow-up interviews with call center CEOs and owners suggests the call center industry is a dynamic formation, retaining its economic force through consolidation, even as its practices are exported ... More


Answer the Call: Virtual Migration in Indian Call Centers

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
book
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.001.0001
Subject:
Sociology, Culture

Answer the Call explores the daily, psychic journeys Indian call center agents undergo as they virtually migrate between India and the U.S. The new time-space relations generated by this virtual ... More


“I Used to Call Myself Elvis”: Suspended Mobilities in Indian Call Centers

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0003
Subject:
Sociology, Culture

Call center labor generates a temporal inversion: as agents work the nightshift speaking to American callers, they become estranged from India. Agents, in turn, become fluent in a host of experiences ... More


“I’m Going to Sing It the Way Eminem Sings It”: India’s Network Geography

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0005
Subject:
Sociology, Culture

Virtual migration reconstitutes the lived experiences of agents outside of the call center industry as agents’ Americanized performance of identity dramatizes local Indian spaces and power relations, ... More


“I Interact with People from All Over the World”: The Politics of Virtual Citizenship

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

in Answer the Call: Virtual Migration in Indian Call Centers

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
chapter
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.003.0004
Subject:
Sociology, Culture

Competing and converging forces of citizenship emerge through call center labor. As India rises globally, call center agents simultaneously mobilize neoliberal and national citizenship. Agents’ ... More


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