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Delivering Public Services

S. K. DAS

in Building a World-Class Civil Service for Twenty-First Century India

Published in print:
2010
Published Online:
October 2012
ISBN:
9780198068662
eISBN:
9780199080465
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198068662.003.0004
Subject:
Political Science, Indian Politics

In a recent report by the World Bank, the delivery of public services in India was cited as poor. The report attributed the bad service delivery to poor accountability and lack of autonomy. The ... More


Challenges Of Economic Development In Punjab †

Isher Ahluwalia

in Arguments for a Better World: Essays in Honor of Amartya Sen, Volume 2: Society, Institutions, and Development

Published in print:
2008
Published Online:
May 2009
ISBN:
9780199239979
eISBN:
9780191716874
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199239979.003.0017
Subject:
Economics and Finance, Development, Growth, and Environmental

It is believed commonly in India that states such as Punjab, which have largely eliminated income poverty, are on track to achieving sustainable increases in the quality of life of their residents. ... More


The history of third sector service delivery in the UK

Pete Alcock

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0002
Subject:
Sociology, Social Movements and Social Change

Third sector involvement in the delivery of public services has a long history. The chapter traces the history to the 1800s and the establishment of organisations providing key welfare services at a ... More


The engagement of volunteers in third sector organisations delivering public services

Angela Ellis Paine and Matthew Hill

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0007
Subject:
Sociology, Social Movements and Social Change

There is a long history of volunteer involvement in service delivery, across both the voluntary and the public sector. This chapter explores the ways in which the roles and experiences of volunteers ... More


Conclusion

James Rees and David Mullins

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0013
Subject:
Sociology, Social Movements and Social Change

The conclusion draws together the themes and questions of the book, highlighting the enduring nature of the tensions implicit in the service delivery relationship. It provides a review of where the ... More


The third sector delivering public services: setting out the terrain

James Rees and David Mullins

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0001
Subject:
Sociology, Social Movements and Social Change

The introduction sets out the themes of the book, in particular the recent historical and policy context in the UK. It sets out the book’s overall aim of providing a concise and up-to-date overview ... More


Conclusion: from recession to renewal?

Joanna Richardson

in From recession to renewal: The impact of the financial crisis on public services and local government

Published in print:
2010
Published Online:
March 2012
ISBN:
9781847427007
eISBN:
9781447302377
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781847427007.003.0010
Subject:
Sociology, Economic Sociology

This chapter summarises the debates in the book and pulls out key themes and ideas, striving for a recovery from the financial crisis in the public sector that is equitable – and not one which ... More


From development to delivery: personalisation and the third sector

Jenny Harlock and Robin Miller

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0010
Subject:
Sociology, Social Movements and Social Change

Social care is the largest area of activity for the third sector in public service delivery. Recent years have seen a rapidly shifting policy and service delivery environment characterised by ... More


The context for service delivery: third sector, state and market relationships 1997–2015

Heather Buckingham and James Rees

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0003
Subject:
Sociology, Social Movements and Social Change

This chapter focuses in greater detail on the crucial New Labour and Coalition government periods; comparing and contrasting the policy and practice of the two periods. It has two broad aims: to ... More


Navigating a new landscape: the third sector delivering contracted employment services

Rebecca Taylor, Christopher Damm, and James Rees

in The Third Sector Delivering Public Services: Developments, Innovations and Challenges

Published in print:
2016
Published Online:
January 2017
ISBN:
9781447322399
eISBN:
9781447322405
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781447322399.003.0009
Subject:
Sociology, Social Movements and Social Change

The third sector has a long history of delivering employment services alongside statutory and private sector providers, but the landscape of provision has changed with the introduction of prime-led ... More


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