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HOW WE COME TO KNOW: UNDERSTANDING INFORMATION-SEEKING BEHAVIOR

Chun Wei Choo

in The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.003.0002
Subject:
Business and Management, Knowledge Management

This chapter surveys the research in information seeking behavior, defined as the patterns of behavior that people display when they experience information needs, make choices about where and how to ... More


The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

Chun Wei Choo

Published in print:
2005
Published Online:
September 2007
ISBN:
9780195176780
eISBN:
9780199789634
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195176780.001.0001
Subject:
Business and Management, Knowledge Management

The book links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using ... More


What Key Behaviors and Values Lead to Effective Information Use by People in Companies

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0005
Subject:
Business and Management, Information Technology

This chapter examines the key behaviours and values senior managers perceive are connected to the ways people use information effectively in their companies. It identifies the six key information ... More


Competing for the Future: Industry Leadership Using Information

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0009
Subject:
Business and Management, Information Technology

This chapter defines the concepts and practices underlying the three key dimensions of future industry leadership in competing with information: competitive, customer, and operational information. It ... More


Evolution of Management Thinking and Practice about People, Information, and IT

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0002
Subject:
Business and Management, Information Technology

This chapter examines the three broad schools of management thinking and practice that have, over the course of the last century, shaped the ways people, information, and IT are viewed by managers. ... More


Information Orientation: The New Metric of Effective Information Use

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0007
Subject:
Business and Management, Information Technology

This chapter examines the use of IO as a new metric to measure effective information use across companies and industries, and within the business units of global companies. It evaluates the strengths ... More


Discovering the Link between Information Orientation and Business Performance

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0006
Subject:
Business and Management, Information Technology

This chapter empirically shows the existence of IO as a new comprehensive measure of effective information use. It then establishes a direct causal link between higher IO and higher business ... More


Developing Information Orientation Maturity in Companies

DONALD A. MARCHAND, WILLIAM J. KETTINGER, and JOHN D. ROLLINS

in Information Orientation: The Link to Business Performance

Published in print:
2002
Published Online:
January 2010
ISBN:
9780199252213
eISBN:
9780191714276
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199252213.003.0008
Subject:
Business and Management, Information Technology

This chapter explores how companies become more mature in their information usage effectiveness. Based on the theoretical underpinnings of each information capability, and the cross-capability ... More


Information and Administration

Herwig C.H. Hofmann, Gerard C. Rowe, and Alexander H. TÜrk

in Administrative Law and Policy of the European Union

Published in print:
2011
Published Online:
January 2012
ISBN:
9780199286485
eISBN:
9780191730894
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199286485.003.0012
Subject:
Law, EU Law, Constitutional and Administrative Law

Information is the raw material of public decision-making. Within the sphere of European Union law, administrative decision-making relies heavily for this raw material on information networks based ... More


The Uses of the Intelligence Gathered

Paul Maddrell

in Spying on Science: Western Intelligence in Divided Germany 1945-1961

Published in print:
2006
Published Online:
January 2010
ISBN:
9780199267507
eISBN:
9780191708404
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199267507.003.0011
Subject:
History, European Modern History

This chapter focuses on the strategies employed by the West in using the information that they acquired. It discusses that fear of wire was instigated by the intelligence of a huge Soviet arms ... More


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