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Data, Information, and Knowledge: Have We Got It Right?

Max H. Boisot, Ian C. MacMillan, and Kyeong Seok Han

in Explorations in Information Space: Knowledge, Actors, and Firms

Published in print:
2007
Published Online:
January 2008
ISBN:
9780199250875
eISBN:
9780191719509
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199250875.003.0002
Subject:
Business and Management, Knowledge Management

Economists make the unarticulated assumption that information is something that stands apart from and is independent of the processor of information and its internal characteristics. This book argues ... More


Knowledge Assets: Securing Competitive Advantage in the Information Economy

Max H. Boisot

Published in print:
1999
Published Online:
October 2011
ISBN:
9780198296072
eISBN:
9780191685194
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198296072.001.0001
Subject:
Business and Management, Knowledge Management, Organization Studies

It is now widely recognized that the effective management of knowledge assets is a key requirement for securing competitive advantage in the emerging information economy. Yet the physical and ... More


Information for Innovation: Managing Change from an Information Perspective

Stuart Macdonald

Published in print:
2000
Published Online:
October 2011
ISBN:
9780199241477
eISBN:
9780191696947
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199241477.001.0001
Subject:
Business and Management, Innovation, Organization Studies

Information is not taken seriously. Much is said about the information age, the information economy, the information society, and particularly about information technology, but little about ... More


Recapitulation and Conclusion

Max H. Boisot

in Knowledge Assets: Securing Competitive Advantage in the Information Economy

Published in print:
1999
Published Online:
October 2011
ISBN:
9780198296072
eISBN:
9780191685194
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198296072.003.0011
Subject:
Business and Management, Knowledge Management, Organization Studies

This final chapter explores the broader implications of the analysis for strategic management of knowledge assets in the twenty-first century. In industrialized countries, this kind of management ... More


The Growth of the Information Economy

Edward N. Wolff

in Does Education Really Help?: Skill, Work, and Inequality

Published in print:
2006
Published Online:
October 2011
ISBN:
9780195189964
eISBN:
9780199850792
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195189964.003.0005
Subject:
Economics and Finance, Public and Welfare

This chapter documents the growth of information workers in the US economy during the postwar period and analyzes the sources of this expansion. The growth in the information economy is important for ... More


Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves

Shehzad Nadeem

Published in print:
2011
Published Online:
October 2017
ISBN:
9780691147871
eISBN:
9781400836697
Item type:
book
Publisher:
Princeton University Press
DOI:
10.23943/princeton/9780691147871.001.0001
Subject:
Anthropology, Social and Cultural Anthropology

In the Indian outsourcing industry, employees are expected to be “dead ringers” for the more expensive American workers they have replaced—complete with Westernized names, accents, habits, and ... More


Introduction

Max H. Boisot

in Knowledge Assets: Securing Competitive Advantage in the Information Economy

Published in print:
1999
Published Online:
October 2011
ISBN:
9780198296072
eISBN:
9780191685194
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780198296072.003.0001
Subject:
Business and Management, Knowledge Management, Organization Studies

Knowledge has come to be viewed as an advantage in its own right and not simply as an improvement of other kinds of assets. Prompted by the rapid spread of the information economy, knowledge assets ... More


The Customer Relations Factory

Simon Head

in The New Ruthless Economy: Work and Power in the Digital Age

Published in print:
2005
Published Online:
October 2011
ISBN:
9780195179835
eISBN:
9780199850211
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195179835.003.0005
Subject:
Economics and Finance, Behavioural Economics

This chapter examines the importance of customer relations management (CRM) in the new economy in the U.S. It states that CRM has moved forward to the center of corporate strategy and the ... More


Missed Information: Better Information for Building a Wealthier, More Sustainable Future

David Sarokin and Jay Schulkin

Published in print:
2016
Published Online:
May 2017
ISBN:
9780262034920
eISBN:
9780262336253
Item type:
book
Publisher:
The MIT Press
DOI:
10.7551/mitpress/9780262034920.001.0001
Subject:
Information Science, Library Science

Missed Information explores three themes about information and modern society: (1) We are neglecting information. Even in our Information Age, we pay more attention to information technology -- the ... More


The personal information economy: trends and prospects for consumers

Perri 6

in The glass consumer: Life in a surveillance society

Published in print:
2005
Published Online:
March 2012
ISBN:
9781861347350
eISBN:
9781447303831
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781861347350.003.0002
Subject:
Sociology, Social Research and Statistics

This chapter presents an overview of the personal information economy, exploring its development and importance. It notes the difficulty of overestimating the importance of personal information — ... More


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