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Loss of Emotional Management

Sandra L. Bloom and Brian Farragher

in Destroying Sanctuary: The Crisis in Human Service Delivery Systems

Published in print:
2010
Published Online:
January 2011
ISBN:
9780195374803
eISBN:
9780199865420
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195374803.003.0007
Subject:
Social Work, Health and Mental Health

Emotions are contagious and under any conditions, human service delivery environments demand the highest levels of emotional labor from workers, who must contain the overwhelming and distressing ... More


Performance and Truthfulness

Matthew Gill

in Accountants' Truth: Knowledge and Ethics in the Financial World

Published in print:
2009
Published Online:
September 2009
ISBN:
9780199547142
eISBN:
9780191720017
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199547142.003.0002
Subject:
Business and Management, Corporate Governance and Accountability, Finance, Accounting, and Banking

Performance in accounting refers to both quality of work and quality of self-presentation. This chapter reveals how the distinction between these two meanings becomes blurred in professional life. It ... More


Intimate Interactions: Racework as Emotional Labor

Amy C. Steinbugler

in Beyond Loving: Intimate Racework in Lesbian, Gay, and Straight Interracial Relationships

Published in print:
2012
Published Online:
September 2012
ISBN:
9780199743551
eISBN:
9780199979370
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199743551.003.0004
Subject:
Sociology, Race and Ethnicity

This chapter turns the lens from public spaces to the inner workings of relationships in order to look more closely at how interracial partners interpret and negotiate racial difference in everyday ... More


♦ ♦ Pop Stars Who Can’t Act and the Limits of Celebrity “Flexibility”

Kay Dickinson

in Off Key: When Film and Music Won't Work Together

Published in print:
2008
Published Online:
March 2012
ISBN:
9780195326635
eISBN:
9780199851676
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195326635.003.0006
Subject:
Music, Popular

This chapter examines a particular type of film and music combination in which pop music stars appear in motion pictures. It suggests that these films exemplify film-music alliances that do not work. ... More


Gendering Occupations and Emotions in Law Firms

Jennifer L. Pierce

in Gender Trials: Emotional Lives in Contemporary Law Firms

Published in print:
1996
Published Online:
May 2012
ISBN:
9780520201071
eISBN:
9780520916401
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520201071.003.0001
Subject:
Anthropology, American and Canadian Cultural Anthropology

This introductory chapter explains the objective of this book, which is to investigate how sex segregation is maintained and reproduced through case studies of two law offices: a private law firm and ... More


On Alienated Emotions 1

Talbot Brewer

in Morality and the Emotions

Published in print:
2011
Published Online:
January 2012
ISBN:
9780199577507
eISBN:
9780191731235
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199577507.003.0014
Subject:
Philosophy, Moral Philosophy, Philosophy of Mind

Emotions provide crucial raw material for the lifelong task of working up one’s inchoate evaluative sensibility into a mature, discerning, and self-consciously affirmed evaluative outlook upon the ... More


The Caring Self: The Work Experiences of Home Care Aides

Clare L. Stacey

Published in print:
2011
Published Online:
August 2016
ISBN:
9780801449857
eISBN:
9780801463310
Item type:
book
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801449857.001.0001
Subject:
Sociology, Occupations, Professions, and Work

According to the Bureau of Labor Statistics, there were approximately 1.7 million home health aides and personal and home care aides in the United States as of 2008. These home care aides are rapidly ... More


Gendering Consent and Resistance in Paralegal Work

Jennifer L. Pierce

in Gender Trials: Emotional Lives in Contemporary Law Firms

Published in print:
1996
Published Online:
May 2012
ISBN:
9780520201071
eISBN:
9780520916401
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520201071.003.0006
Subject:
Anthropology, American and Canadian Cultural Anthropology

This chapter examines how gender influences the positioning of paralegals, as workers treated in certain ways by their employers are subject to particular expectations with regard to the emotional ... More


Doing the Dirty Work: The Physical and Emotional Labor of Home Care

Clare L. Stacey

in The Caring Self: The Work Experiences of Home Care Aides

Published in print:
2011
Published Online:
August 2016
ISBN:
9780801449857
eISBN:
9780801463310
Item type:
chapter
Publisher:
Cornell University Press
DOI:
10.7591/cornell/9780801449857.003.0003
Subject:
Sociology, Occupations, Professions, and Work

This chapter describes in ethnographic detail the nature and intensity (both physical and emotional) of direct care of the elderly and disabled, exploring the constraints facing aides who provide ... More


Rambo Litigators: Emotional Labor in a Male Dominated Job

Jennifer L. Pierce

in Gender Trials: Emotional Lives in Contemporary Law Firms

Published in print:
1996
Published Online:
May 2012
ISBN:
9780520201071
eISBN:
9780520916401
Item type:
chapter
Publisher:
University of California Press
DOI:
10.1525/california/9780520201071.003.0003
Subject:
Anthropology, American and Canadian Cultural Anthropology

This chapter examines the emotional dimension of legal work in a particular specialty of law, litigation. It discusses the predominant norms and expectations of gender-appropriate emotional labor for ... More


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