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Conclusion: Reframing Crisis Management in a Complex World

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0015
Subject:
Business and Management, Strategy

This chapter discusses principles that an organization can adopt if it regards itself as a learning organization and sees its relationships as part of a complex adaptive system that changes through ... More


Crisis Communication: The Evolution of a Field

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0003
Subject:
Business and Management, Strategy

This chapter examines the evolution and crisis communication and its dominant perspectives. It begins by providing a definition of what constitutes a crisis. It then discusses the tactical, ... More


Expecting the Unexpected: Challenging Precrisis Assumptions

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0012
Subject:
Business and Management, Strategy

Most crisis experts agree that there are two essential areas that an organization must address before a crisis strikes. First, the organization needs to cultivate and maintain good relationships with ... More


Adapting to a Complex World: Challenging Assumptions During a Crisis

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0013
Subject:
Business and Management, Strategy

This chapter adopts two perspectives to examine major assumptions about developing teams and carrying out crisis plans. It looks first at assumptions made by mainstream crisis management and then at ... More


Complex Recovery: Challenging Assumptions After a Crisis

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0014
Subject:
Business and Management, Strategy

This chapter examines mainstream and complexity-based approaches to postcrisis evaluation. Topics discussed include information gathering for postcrisis evaluation, and learning, debriefing and ... More


Crisis Management in a Complex World

Dawn R. Gilpin and Priscilla J. Murphy

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.001.0001
Subject:
Business and Management, Strategy

Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They ... More


The Complexity of Information and Assimilation: Knowledge and Ignorance

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0007
Subject:
Business and Management, Strategy

This chapter lays the foundations for a historical-contextual decision making that aims beyond tactics and information toward understanding and sensemaking. It does so by looking closely at ... More


Complexity, Crisis, and the Expert Organization: Reconfiguring the Dominant Paradigm

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0011
Subject:
Business and Management, Strategy

This chapter brings together three streams of thought — crisis literature, complexity, and organizational learning — showing how their combination extends the thinking about crisis communication. It ... More


Conclusion: The puzzle of compound democracy: a comparative perspective

Sergio Fabbrini

in Compound Democracies: Why the United States and Europe Are Becoming Similar

Published in print:
2007
Published Online:
May 2008
ISBN:
9780199235612
eISBN:
9780191715686
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199235612.003.0010
Subject:
Political Science, Comparative Politics

This chapter discusses the structural problems faced by a compound democracy. Topics covered include decision making patterns in compound and non-compound democracies, crisis management in America ... More


Predictability and Control in Complex Systems

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0005
Subject:
Business and Management, Strategy

This chapter focuses on the key difference between the two paradigms of crisis management described in Chapters 2 and 3. The traditional crisis planning process described in Chapter 2 depends on the ... More


The Complexity of Understanding: Constructive and Deviant Learning

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0008
Subject:
Business and Management, Strategy

Chapter 5 examined knowledge as a collectively generated endeavor, a blend of information and experience with gaps and imperfections that require completion by means of educated guesses or hunches. ... More


Theories of Complexity

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0004
Subject:
Business and Management, Strategy

This chapter defines major concepts in complexity theory, giving an overview of its foundations and describing the most important theoretical perspectives currently being explored. It links ... More


Sorting Out the Complex World: Sensemaking and Decision Making

Dawn R. Gilpin and Priscilla J. Murphy

in Crisis Management in a Complex World

Published in print:
2008
Published Online:
September 2008
ISBN:
9780195328721
eISBN:
9780199869930
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195328721.003.0009
Subject:
Business and Management, Strategy

This chapter shows how sensemaking and group learning lead to flexible, expert decision making. It presents the concept of the “expert organization” that can group effectively to both anticipate and ... More


Toward the Future: The UNHCR in the Twenty‐First Century

Gil Loescher

in The UNHCR and World Politics: A Perilous Path

Published in print:
2001
Published Online:
November 2003
ISBN:
9780199246915
eISBN:
9780191599781
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0199246912.003.0010
Subject:
Political Science, International Relations and Politics

A key focus is the organizational culture and effectiveness of UNHCR as the principal protection agency for refugees. UNHCR functions with an imperfect mandate, under circumstances necessitating ... More


What is European Defence?

Frédéric Mérand

in European Defence Policy: Beyond the Nation State

Published in print:
2008
Published Online:
September 2008
ISBN:
9780199533244
eISBN:
9780191714474
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199533244.003.0002
Subject:
Political Science, Comparative Politics, European Union

This chapter is an overview of the European security and defense policy. It presents the EU's crisis management operations, its political-military bodies, and military capabilities. Defense policy is ... More


Japan’s Megadisaster Challenges: Crisis Management in the Modern Era

William J. Siembieda and Haruo Hayashi

in Japan: The Precarious Future

Published in print:
1953
Published Online:
May 2016
ISBN:
9781479889389
eISBN:
9781479830893
Item type:
chapter
Publisher:
NYU Press
DOI:
10.18574/nyu/9781479889389.003.0007
Subject:
Sociology, Economic Sociology

For many decades Japan has invested in natural science and engineering to prepare for all types of disasters. Based on the disaster experiences of the Kobe and the Great East Japan Earthquakes, it is ... More


Crisis Management

Barry Eichengreen

in Financial Crises and What to Do About Them

Published in print:
2002
Published Online:
October 2011
ISBN:
9780199257430
eISBN:
9780191698453
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199257430.003.0003
Subject:
Economics and Finance, Financial Economics

This chapter discusses the disagreement and confusion in the management of financial crises. The dispute centres on the role of the International Monetary Fund (IMF) in crisis management. While some ... More


Case Study: Cuban Missile Crisis: ANALYSIS AND REVIEW

ROBERT V. DODGE

in Schelling's Game Theory: How to Make Decisions

Published in print:
2012
Published Online:
May 2012
ISBN:
9780199857203
eISBN:
9780199932597
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780199857203.003.0021
Subject:
Economics and Finance, Behavioural Economics

This chapter presents a case study and analysis that serves as a review of ideas presented in the book. This study, particularly its review, may have historical significance as it is based on the ... More


Overview: Dealing with Crises

Michael Chui and Prasanna Gai

in Private Sector Involvement and International Financial Crises: An Analytical Perspective

Published in print:
2005
Published Online:
July 2005
ISBN:
9780199267750
eISBN:
9780191602504
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/0199267758.003.0008
Subject:
Economics and Finance, Financial Economics

Presents an overview of Part 2 of the book—the management of financial crises. Sovereign bankruptcy and creditor coordination are at the center of this debate. The contractual and statutory ... More


Managing the Global Financial Crisis: Lessons from Technological Crisis Management

Paul Shrivastava, William Gruver, and Matt Statler

in Learning From the Global Financial Crisis: Creatively, Reliably, and Sustainably

Published in print:
2012
Published Online:
June 2013
ISBN:
9780804770095
eISBN:
9780804778640
Item type:
chapter
Publisher:
Stanford University Press
DOI:
10.11126/stanford/9780804770095.003.0009
Subject:
Business and Management, Organization Studies

Examining lessons from the past thirty years of research on technological crisis management, this chapter shows parallels and similarities in technological and financial crisis antecedent conditions, ... More


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