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Class Acts: Service and Inequality in Luxury Hotels

Rachel Sherman

Published in print:
2007
Published Online:
March 2012
ISBN:
9780520247819
eISBN:
9780520939608
Item type:
book
Publisher:
University of California Press
DOI:
10.1525/california/9780520247819.001.0001
Subject:
Sociology, Social Stratification, Inequality, and Mobility

This book goes behind the scenes in two urban luxury hotels to give a nuanced picture of the workers who care for and cater to wealthy guests by providing seemingly unlimited personal attention. ... More


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