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Practices and Innovation

Eser Kandogan, Paul P. Maglio, Eben M. Haber, and John Bailey

in Taming Information Technology: Lessons from Studies of System Administrators

Published in print:
2012
Published Online:
January 2013
ISBN:
9780195374124
eISBN:
9780199979134
Item type:
chapter
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780195374124.003.0004
Subject:
Psychology, Human-Technology Interaction

This chapter focuses on standard practices for accomplishing tasks through the story of database administrators Christine and Mike. They considered data loss the worst possible disaster, so their ... More


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