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The public service consumer as member

Richard Simmons and Johnston Birchall

in The consumer in public services: Choice, values and difference

Published in print:
2009
Published Online:
March 2012
ISBN:
9781847421814
eISBN:
9781447303725
Item type:
chapter
Publisher:
Policy Press
DOI:
10.1332/policypress/9781847421814.003.0013
Subject:
Sociology, Politics, Social Movements and Social Change

This chapter argues that the idea of membership has an important place in discussions of the consumer in public services. However, there is currently insufficient clarity about the term and its ... More


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